Jim Ellis Kia of Kennesaw

Excellent experience. I am a repeat customer having started doing business with this location prior to ownership change. Robbie has been my service associate for the entir I am a repeat customer having started doing business with this location prior to ownership change. Robbie has been my service associate for the entire time. He is very is professional, listens to my concerns and works to ensure the overall positive experience. More

Excellent experience One of the best dealership experiences we’ve ever had. Excellent service and salesman (James). The entire process was straightforward and easy. We bou One of the best dealership experiences we’ve ever had. Excellent service and salesman (James). The entire process was straightforward and easy. We bought a used car for our daughter and I’m sure it was a minor sale for them, but you wouldn’t have known that based on our service. We’ve bought much more expensive cars from other dealerships where we had a fraction of the service! Highly recommend Jim Ellis Kia. More

Happy with my service I had my oil changed. My car was washed. They did a great job. The dealership was clean and snacks and water was provided. Thank you. I had my oil changed. My car was washed. They did a great job. The dealership was clean and snacks and water was provided. Thank you. More

Tire problem I think a charge of $146.00 was excessive to determine that the tires were wearing unevenly I understand I agreed to charge but a adjustment would h I think a charge of $146.00 was excessive to determine that the tires were wearing unevenly I understand I agreed to charge but a adjustment would have made me want to return for future service More

Had vehicle in for oil change and tire rotation Service performed in timely manner along with comp wash and vacuum. Robbie also informed me that I had a nail in left rear time that needed plugged. E Service performed in timely manner along with comp wash and vacuum. Robbie also informed me that I had a nail in left rear time that needed plugged. Ellis does not perform that service but he told me where I could get it done. More

Great Service I'm very satisfied with the overall service I experienced at this location. Jason was the Service representative that helped me he is always knowledge I'm very satisfied with the overall service I experienced at this location. Jason was the Service representative that helped me he is always knowledgeable and very helpful. More

Great seevice I came in for a recall on my Sorento. They informed me it could take 3 hours to get it finished. I explained that I had to be out of there by 1pm due I came in for a recall on my Sorento. They informed me it could take 3 hours to get it finished. I explained that I had to be out of there by 1pm due to a Dr's appointment across town, it was 10am at this time. They promised that they would. They were so kind, they got me out by noon. I cant say enough about the service team, they do really care about you. Thanks again More

Jason Dale was my Service Advisor PERFECT! Jason kept me in the loop with everything and advised me as the service proceeded. HE KEPT THINGS MOVING. I CANNOT PRAISE HIM ENOUGH FOR HIS HELP WI Jason kept me in the loop with everything and advised me as the service proceeded. HE KEPT THINGS MOVING. I CANNOT PRAISE HIM ENOUGH FOR HIS HELP WITH MY PROBLEM. YOU NEED MORE SERVICE PEOPLE LIKE HIM IN YOUR ORGANIZATION. DOLORES DUDA More

Awesome Experience Very friendly staff! Diana Bell kept me up to date on all my services and checked up on me while I was waiting. She's AMAZING! Very friendly staff! Diana Bell kept me up to date on all my services and checked up on me while I was waiting. She's AMAZING! More