Jim Ellis Kia of Kennesaw

Excellemnt customer service and service quality Thanks for the service. friendly and helpful staff, prompt service. great snack area/coffee. my car was washed also. Diana was very helpful. thank you Thanks for the service. friendly and helpful staff, prompt service. great snack area/coffee. my car was washed also. Diana was very helpful. thank you so much. More

Everyone was great! Great experience with everything except the loner car associate. She is not so pleasant. Her personality is dry and she always talk and looks like she Great experience with everything except the loner car associate. She is not so pleasant. Her personality is dry and she always talk and looks like she doesn’t want to be at work. She needs to smile more. More

Oil change went smoothly! My advisor was Diana, she got me checked in very quickly, and called me once my service was done! She was awesome and very friendly! I hope to work wi My advisor was Diana, she got me checked in very quickly, and called me once my service was done! She was awesome and very friendly! I hope to work with her for all my services in the future. More

expensive service Was $499 to get me in the door then grew to $1600. Was told car would be detailed and wasn’t even washed. For that kind of money and 2 days in shop f Was $499 to get me in the door then grew to $1600. Was told car would be detailed and wasn’t even washed. For that kind of money and 2 days in shop for just service I wasn’t very happy that it didn’t even get a bath as promised. Service counselor was good though. More

Great service from beginning to end Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a radius that they stay in, but all in all the service provided is awesome! More

Excellent experience. Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely mann Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely manner. More

The most enjoyable auto purchase of life, and I am 70 years My wife and I were treated with the utmost professionalism and knowledge we have ever experienced in our auto purchasing history a true pleasure.would My wife and I were treated with the utmost professionalism and knowledge we have ever experienced in our auto purchasing history a true pleasure.would recommend this dealership to anyone!! More

General Service What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my son tells me "mom you have a brake light out" my car was at the dealer all xxxx day & no one there saw it? Thought to fix it? It's just aggrivating when you leave your car someplace all day & are spending alot of money to have it serviced & something so simple is over looked. Bought my car there when they were Cobb County Kia & they are the only ones who's ever worked on it so I am loyal to them! LOVE the people in the customer service part of the service center; they are always nice & laughing & helpful they don't do the service work on the cars! More

Always friendly and smiling Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia More