Jim Ellis Kia of Kennesaw

General Service What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my son tells me "mom you have a brake light out" my car was at the dealer all xxxx day & no one there saw it? Thought to fix it? It's just aggrivating when you leave your car someplace all day & are spending alot of money to have it serviced & something so simple is over looked. Bought my car there when they were Cobb County Kia & they are the only ones who's ever worked on it so I am loyal to them! LOVE the people in the customer service part of the service center; they are always nice & laughing & helpful they don't do the service work on the cars! More

Always friendly and smiling Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia More

Great service from beginning to end Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a radius that they stay in, but all in all the service provided is awesome! More

Excellent experience. Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely mann Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely manner. More

Great Experience I was greeted as soon as I reached the service garage. I felt like I was taken care of by all employees. I didn’t mind spending 2 hours there. I was greeted as soon as I reached the service garage. I felt like I was taken care of by all employees. I didn’t mind spending 2 hours there. More

Professional service Brought vehicle in for engine trouble. Was told needed new engine but it was under warranty. Set me up in a rental car and fixed my vehicle in less th Brought vehicle in for engine trouble. Was told needed new engine but it was under warranty. Set me up in a rental car and fixed my vehicle in less than half the time they said it may take. More

Excellent experience!! Easy to schedule my appointment They got me right in and completed service. Great experience. Even cleaned the car. Thanks guys. Appreciate the Easy to schedule my appointment They got me right in and completed service. Great experience. Even cleaned the car. Thanks guys. Appreciate the excellent service. More

Friendly and prompt From entering to the end I felt at ease knowing that my vehicle was in good hands. Diane was AWESOME!? I just love the way she makes you feel like a From entering to the end I felt at ease knowing that my vehicle was in good hands. Diane was AWESOME!? I just love the way she makes you feel like a relative. More

Great Service The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better. Great job. Thanks! More

My engine had seized up and had to be replaced. Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience More