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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

May 28, 2019

Great Everyone is very nice and personable. The customer service was great. The waiting area was clean and well organized. The wait time was not too long. D More

by FWE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 28, 2019

Loved my service & Diana was great!! Everything was so great start to finish! Diana made sure I was taken care of & walked me through the whole process. I really felt at home! More

by TMSANDERS0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2019

Awesome As always!!! Love Coming here! They are always professional and Nice. To day they went above and beyond for my Family today! I look forward to the next Kia I ha More

by MICHAEL.MAGNACCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T K, Kevin Borjnordi, Diana Bell
May 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 27, 2019

Great Customer Service! It's too early to rate about the Quality of Work, but I was able to rate all other categories. Five stars for all. You guys are incredible. I'll stick More

by marretcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
May 30, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 26, 2019

Great service The representative was very nice and helpful and my car was done earlier than he quoted. He also showed concern for the damage to my car and offered More

by SHOWMEDAMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jimmy Hendrix
May 27, 2019 -

Jim Ellis Kia of Kennesaw responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 26, 2019

Great experience! My first visit to this dealership I was searching for a used car. At that time I met Alex our salesman and Greg the GM. The following weekend I came b More

by Aly912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams, Greg Darian
May 27, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

May 24, 2019

Very supportive and helpful I worked with Chris Kittiphanh for repairing my 2005 Kia Spectra. Chris was very helpful and supportive in repairing my car in a timely fashion More

by MRWG72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
May 25, 2019 -

Jim Ellis Kia of Kennesaw responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 24, 2019

Excellent Service Department I called at the last minute to get an oil change and Felicia was able to squeeze me in at 4:30 on the Monday before a holiday weekend. My Service Writ More

by SMITH30102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felicia, Robbie Brooks
May 25, 2019 -

Jim Ellis Kia of Kennesaw responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 23, 2019

Kia of Kennesaw Love this location for service! Jason and other associates are always friendly! I will never go to another Kia dealership as long as I have my Kia. More

by DSTEELE616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
May 24, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2019

Kia Forte 2019!!!!! Alex was a cool upbeat charming salesman. I hate to be negative but I honestly didn’t think my mom would be able to get the car she wanted. Alex work More

by Kortney Dunn 😇
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams
May 23, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Alex was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

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