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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,555 reviews
May 22, 2019
Routine service visit Robbie was very nice and went out of his way to make the visit better for me. He was patient with my questions and didn’t mind being interrupted from Robbie was very nice and went out of his way to make the visit better for me. He was patient with my questions and didn’t mind being interrupted from his desk duties to help me. More
by JOHNANDLORIROBISON
Verified CustomerEmployees Worked With
Robbie Brooks
May 21, 2019
Chris Csercsics handled everything very professionally. Chris has handled everything from the very beginning. He is a credit to your company. Courteous, knowledgeable and professional. I will return to y Chris has handled everything from the very beginning. He is a credit to your company. Courteous, knowledgeable and professional. I will return to your dealership in the future for service. More
by DRSON62
Employees Worked With
Chris Csercsics
May 17, 2019
In n Out I went in for a software update and they fixed another recall that I knew nothing about.. It also took an hour less than expected.. I went in for a software update and they fixed another recall that I knew nothing about.. It also took an hour less than expected.. More
by KRISTA_LAMOTHE
Employees Worked With
Christopher Csercsics
May 16, 2019
Super job! Josh Greenwald took care of a tire issue. What piece of mind I had knowing how solved the problem. He Got the vehicle in and out promptly. I was a wal Josh Greenwald took care of a tire issue. What piece of mind I had knowing how solved the problem. He Got the vehicle in and out promptly. I was a walk in too. He was very professional and explained everything to me. Afterwards, Luis brought my car in for a wash and he even hand towel dried the car. I was impressed. I have to mention Roger, who took my initial info. Always nice. Great team effort! More
by ChrissyB
Employees Worked With
Josh Greenwald & Luis, Robbie Brooks
May 15, 2019
My service advisor Dianna Bell Diana Bell is a awesome service advisor. Diana always keeps me posted while my car is being service. Diana is the only service advisor I will use. I h Diana Bell is a awesome service advisor. Diana always keeps me posted while my car is being service. Diana is the only service advisor I will use. I hope Jim Ellis knows what a great person she is. Thank you Diana. More
by karenmahler
Employees Worked With
Diana Bell
May 14, 2019
Service work Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a ch Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a cheaper alternative. More
by JMITCHJR71
Employees Worked With
Diana Bell
May 14, 2019
They are Awesome! Service here is always top notch. You will always be greeted with a smile! Waiting area is clean and opened with refreshments. Great Staff, can't say Service here is always top notch. You will always be greeted with a smile! Waiting area is clean and opened with refreshments. Great Staff, can't say it enough! More
by SOPHIAT.FRANKLIN
Employees Worked With
Jason Dale
May 13, 2019
Very Curteous Chris was very curteous, informative and very professional. He kept me updated in a timely fashion of any findings regarding my car. I would definatel Chris was very curteous, informative and very professional. He kept me updated in a timely fashion of any findings regarding my car. I would definately schedule another visit with Chris as my go to person More
by MAYBELLINEATWOOD
Employees Worked With
Chris Csercsics
May 10, 2019
Very Great Experience, Tracy McFadden, my Sales Liason (Grea Best Experience in Purchasing a Car that I have ever had. I congratulate Tracy and Amber both for their help. I plan to recommend Tracy to other pote Best Experience in Purchasing a Car that I have ever had. I congratulate Tracy and Amber both for their help. I plan to recommend Tracy to other potential Purchasers as well as the KIA brand. Bob Cook More
by bob.cook
Employees Worked With
Tracy McFadden, Amber Turner
May 10, 2019
Your service department took great care of me Diana took great care of me and called when the service was done so I could pick my car up, thank you for taking care of me Diana took great care of me and called when the service was done so I could pick my car up, thank you for taking care of me More
by SUZANLSMITH15
Employees Worked With
Diana Bell
