Jim Ellis Kia of Kennesaw

Great service We recieved great service from Chris K our service advisor and the service mgr over the service department. They replaced our recalled engine in less We recieved great service from Chris K our service advisor and the service mgr over the service department. They replaced our recalled engine in less than a week and got us back on the road. They helped out with all issues and made the process painless as possible. We will probably trade our car with them and buy a new car from Jim Ellis Kia. Thanks for the great service. More

Straight up and honest I visited Jim Ellis Kia to test drive two cars with different packages, as the Kia dealer closer to my house didn't have the car in the different pack I visited Jim Ellis Kia to test drive two cars with different packages, as the Kia dealer closer to my house didn't have the car in the different packages. I told them I wasn't going to buy that day but I was very close to purchasing. Probably within the week. I took both cars for a test drive and chose the package I wanted. I left and did all of my negotiations over the phone. Jim Ellis worked with me on the phone with no hassles and no games by the sales people. Some other Kia dealerships wouldn't even give me a price Out The Door over the phone. It seemed that the other dealers were pressuring me to get me into their site to "give me the best deal". Sheesh. Jim Ellis was different. Lavar Frederick was great to work with as well as everyone else at Jim Ellis Kia. I am very happy that they were giving me the best deal. They were the front runner all along. Thumbs up. More

Great experience from start to finish I started this whole process with zero knowledge of what to do and where to start. Alex helped me out every step of the way, going above and beyond an I started this whole process with zero knowledge of what to do and where to start. Alex helped me out every step of the way, going above and beyond anything I expected from a salesperson. I left the lot with a ton of assurance and information about my new Kia Soul thanks to Mr. Williams. I'm glad I made the drive out to Jim Ellis Kia, I don't think I would have gotten better service anywhere else. More

Excellent experience. I am a repeat customer having started doing business with this location prior to ownership change. Robbie has been my service associate for the entir I am a repeat customer having started doing business with this location prior to ownership change. Robbie has been my service associate for the entire time. He is very is professional, listens to my concerns and works to ensure the overall positive experience. More

Happy with my service I had my oil changed. My car was washed. They did a great job. The dealership was clean and snacks and water was provided. Thank you. I had my oil changed. My car was washed. They did a great job. The dealership was clean and snacks and water was provided. Thank you. More

Excellent experience One of the best dealership experiences we’ve ever had. Excellent service and salesman (James). The entire process was straightforward and easy. We bou One of the best dealership experiences we’ve ever had. Excellent service and salesman (James). The entire process was straightforward and easy. We bought a used car for our daughter and I’m sure it was a minor sale for them, but you wouldn’t have known that based on our service. We’ve bought much more expensive cars from other dealerships where we had a fraction of the service! Highly recommend Jim Ellis Kia. More

Tire problem I think a charge of $146.00 was excessive to determine that the tires were wearing unevenly I understand I agreed to charge but a adjustment would h I think a charge of $146.00 was excessive to determine that the tires were wearing unevenly I understand I agreed to charge but a adjustment would have made me want to return for future service More

Had vehicle in for oil change and tire rotation Service performed in timely manner along with comp wash and vacuum. Robbie also informed me that I had a nail in left rear time that needed plugged. E Service performed in timely manner along with comp wash and vacuum. Robbie also informed me that I had a nail in left rear time that needed plugged. Ellis does not perform that service but he told me where I could get it done. More

Great Service I'm very satisfied with the overall service I experienced at this location. Jason was the Service representative that helped me he is always knowledge I'm very satisfied with the overall service I experienced at this location. Jason was the Service representative that helped me he is always knowledgeable and very helpful. More