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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,614 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

June 04, 2019

Service My customer service lady was great . The place was clean. My service person kept me up to date on the progress of my car. I was out in 45 min More

by ELC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello there, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out. We hope you have a wonderful day.

June 04, 2019

Excellent. Because Mr. Williams knows his job from front to back. And also he was a pleasure to work with and I didn't feel as nervous like i have been in the p More

by James,haldunn456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Alex Williams
Jun 07, 2019 -

Jim Ellis Kia of Kennesaw responded

James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels.

June 03, 2019

15K service The 15K service was faster than I expected. I was in and out in no time. I was assisted immediately upon arrival. Of course it was suggested that I More

by dlcassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
Jun 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 03, 2019

Great service This dealership and service really works hard to take care of you while you are waiting. They keep you informed. I truly enjoy coming and having them More

by LOPEZ1711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jun 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Lopez, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2019

The team is awesome! I found my visit to be amazing! On time, efficient, thorough, patient, understanding and overall just really nice. The manager (sorry I cant remember More

by LTNTIGERSEYE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2019

Oil change I love this service department. Robbie is my advisor and I have been working with him for years. I will not go any where else! More

by AMANDASTELL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

We're so glad that Robbie has earned your trust in our business! If you have any further questions, please give us a call. We're always happy to help!

Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

We're so glad that Robbie has earned your trust in our business! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

My service was awesom. Robert always does a great job!!! The only reason I come to Jim Ellis Kia is because Robert is still there in the service department. He is very friendly and I never feel pressured. More

by CATHKCC12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He is the only one I know and the others never spoke or said hello., Robbie Brooks
May 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! We appreciate your business and look forward to your next visit!

May 29, 2019

Got us back on the road quicly Robbie and Blake made every effort to get us back on the road quickly when we had an issue with the battery. They also made sure we had all the inform More

by HRCLANCY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Robbie Brooks
Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

Great service! Diana got me back up and running very quickly and keeped me well informed about the status of my car. I was very happy with my service. More

by C. Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

Bought a 2017 Kia Sedona My wife and I bought a 2017 Kia Sedona. The entire staff was extremely helpful in finding the van for our family. Jimmy Hendrix was the best. More

by AWILLIAMS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Jimmy Hendrix, Chris Turner, Natasha Patterson
Jun 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks for the positive feedback and congratulations on your new van! If you have any further questions, please give us a call. We're always happy to help!

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