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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,658 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,658 reviews
May 24, 2019
Excellent Service Department I called at the last minute to get an oil change and Felicia was able to squeeze me in at 4:30 on the Monday before a holiday weekend. My Service Writ I called at the last minute to get an oil change and Felicia was able to squeeze me in at 4:30 on the Monday before a holiday weekend. My Service Writer Robbie, even stayed past his normal time to leave to make sure everything went well with my vehicle. I am always very pleased with the service I receive when I bring my car in. More
by SMITH30102
Verified CustomerEmployees Worked With
Felicia, Robbie Brooks
May 23, 2019
Kia of Kennesaw Love this location for service! Jason and other associates are always friendly! I will never go to another Kia dealership as long as I have my Kia. Love this location for service! Jason and other associates are always friendly! I will never go to another Kia dealership as long as I have my Kia. More
by DSTEELE616
Employees Worked With
Jason Dale
May 22, 2019
Routine service visit Robbie was very nice and went out of his way to make the visit better for me. He was patient with my questions and didn’t mind being interrupted from Robbie was very nice and went out of his way to make the visit better for me. He was patient with my questions and didn’t mind being interrupted from his desk duties to help me. More
by JOHNANDLORIROBISON
Employees Worked With
Robbie Brooks
May 22, 2019
Kia Forte 2019!!!!! Alex was a cool upbeat charming salesman. I hate to be negative but I honestly didn’t think my mom would be able to get the car she wanted. Alex work Alex was a cool upbeat charming salesman. I hate to be negative but I honestly didn’t think my mom would be able to get the car she wanted. Alex worked his skills and even got us $100 off of her insurance !! #askforalex More
by Kortney Dunn 😇
Employees Worked With
Alex Williams
May 21, 2019
Chris Csercsics handled everything very professionally. Chris has handled everything from the very beginning. He is a credit to your company. Courteous, knowledgeable and professional. I will return to y Chris has handled everything from the very beginning. He is a credit to your company. Courteous, knowledgeable and professional. I will return to your dealership in the future for service. More
by DRSON62
Employees Worked With
Chris Csercsics
May 17, 2019
In n Out I went in for a software update and they fixed another recall that I knew nothing about.. It also took an hour less than expected.. I went in for a software update and they fixed another recall that I knew nothing about.. It also took an hour less than expected.. More
by KRISTA_LAMOTHE
Employees Worked With
Christopher Csercsics
May 16, 2019
Super job! Josh Greenwald took care of a tire issue. What piece of mind I had knowing how solved the problem. He Got the vehicle in and out promptly. I was a wal Josh Greenwald took care of a tire issue. What piece of mind I had knowing how solved the problem. He Got the vehicle in and out promptly. I was a walk in too. He was very professional and explained everything to me. Afterwards, Luis brought my car in for a wash and he even hand towel dried the car. I was impressed. I have to mention Roger, who took my initial info. Always nice. Great team effort! More
by ChrissyB
Employees Worked With
Josh Greenwald & Luis, Robbie Brooks
May 15, 2019
My service advisor Dianna Bell Diana Bell is a awesome service advisor. Diana always keeps me posted while my car is being service. Diana is the only service advisor I will use. I h Diana Bell is a awesome service advisor. Diana always keeps me posted while my car is being service. Diana is the only service advisor I will use. I hope Jim Ellis knows what a great person she is. Thank you Diana. More
by karenmahler
Employees Worked With
Diana Bell
May 14, 2019
They are Awesome! Service here is always top notch. You will always be greeted with a smile! Waiting area is clean and opened with refreshments. Great Staff, can't say Service here is always top notch. You will always be greeted with a smile! Waiting area is clean and opened with refreshments. Great Staff, can't say it enough! More
by SOPHIAT.FRANKLIN
Employees Worked With
Jason Dale
May 14, 2019
Service work Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a ch Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a cheaper alternative. More
by JMITCHJR71
Employees Worked With
Diana Bell
