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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,604 reviews
March 15, 2019
Didn’t take very long at all Had a appointment and when I arrived early, no problem. Taken care of right away. Waited only a short time for work to be done. Had a appointment and when I arrived early, no problem. Taken care of right away. Waited only a short time for work to be done. More
by JLAMAA23
Verified CustomerEmployees Worked With
Chris Turner, Robbie Brooks, Diana Bell, Jason Dale
March 15, 2019
Service Jason was very nice and helpful. When I arrived he was in back with another customer...Lavar took me to Jason's desk and went and told him I was there Jason was very nice and helpful. When I arrived he was in back with another customer...Lavar took me to Jason's desk and went and told him I was there. Jason came to the waiting area and advised me of the progress. He then came back and told me part(s) had 2 b ordered, got the car washed and then walked me 2 my car. He said he would call when the part came in. More
by NANBEC93
Employees Worked With
Lavar Frederick, Jason Dale
March 14, 2019
Service Very pleasurable experience. Great people from Jason to the nice young men who dropped me off and picked me up. I will return for service in the futu Very pleasurable experience. Great people from Jason to the nice young men who dropped me off and picked me up. I will return for service in the future. More
by NIKEWALT
Employees Worked With
Jason Dale
March 14, 2019
It was great Robbie was great and always know me when I walk in. He does such a great job with working with people and friendly. He always make me feel welcomed. Robbie was great and always know me when I walk in. He does such a great job with working with people and friendly. He always make me feel welcomed. More
by ALEXW411
Employees Worked With
Other Employees :
N/A, Lavar Frederick, Kevin Borjnordi, Blake Hodoh, Alex Williams, Chris Turner, Robbie Brooks, Diana Bell
March 14, 2019
Wonderful as always Wonderful service now I just hope Kia comes through with other issues pertaining to my car and the out of warranty work that I feel Kia should help wi Wonderful service now I just hope Kia comes through with other issues pertaining to my car and the out of warranty work that I feel Kia should help with considering all the issues that we have had with recalls More
by S T
Employees Worked With
Robbie Brooks
March 14, 2019
oil change Diana provided great service. I went in for an oil change and was out within an hour. I would highly recommend kia service center in the future. Diana provided great service. I went in for an oil change and was out within an hour. I would highly recommend kia service center in the future. More
by A123
Employees Worked With
Diana Bell
March 13, 2019
Good experience The people of Jim Ellis Kia were very friendly and worked hard to get us a new car for our daughter. Thank you to all the nice people who helped us pu The people of Jim Ellis Kia were very friendly and worked hard to get us a new car for our daughter. Thank you to all the nice people who helped us pull off this surprise! More
by JLCARLTON72
Employees Worked With
Rebecca Newman
March 13, 2019
Great service - Miranda Miranda, the Kia service representative did a great job explaining the recalls and then work my vehicle through the service department in less than a Miranda, the Kia service representative did a great job explaining the recalls and then work my vehicle through the service department in less than a day. More
by CWRAPP99
Employees Worked With
Miranda
March 13, 2019
New tires Went in for tire replacement and an alignment. It was time for me to get new tires and they were having a sale. Very competitive prices. Good service. Went in for tire replacement and an alignment. It was time for me to get new tires and they were having a sale. Very competitive prices. Good service. More
by GSVIOLINIST82
Employees Worked With
Diana Bell
March 12, 2019
Quick smooth SERVICE I was able to drop my car off on my lunch break. I returned back to work within 30 minutes by the shuttle service. The next day to pick my car up was I was able to drop my car off on my lunch break. I returned back to work within 30 minutes by the shuttle service. The next day to pick my car up was the same great service courtesy of Diana Bell and the shuttle service. More
by DULA711
Employees Worked With
Shuttle service , Diana Bell
