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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,654 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,654 reviews

April 02, 2019

Purchase of 2016 Kia Sorento SXL Jimmy Hendrix was very personable and helpful. Chris Turner very efficient. Robbie Brooks friendly, knowledgeable and helpful by assisting me with o More

by KENLMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Chris Turner, Robbie Brooks, Amber Turner
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for highlighting some of our staff who helped make this a great experience! If you're ever in need of more help, please let us know!

April 01, 2019

Fast and easy The last time I came in for a tire rotation and oil change it took the usual long length but, this time when Chris came to get me I was shocked that i More

by JORDANKETCHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Jordan! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2019

"Fantastic Experience" Robbie is a sensational service adviser. Very knowledgeable, friendly, great communicator, and was always available to give me updates on my car. More

by MARCROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
April 01, 2019

Excellent Service Robbie is the absolute best. Always takes great care of me, I truly appreciate him for all he does and his hard work with the company. More

by cehaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Cehaskins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 01, 2019

3/29/19 Service and Detailing Excellent service. Diana is always professional, kind, attentive and efficient. Chris was courteous, knowledgeable and timely. The detailing job ma More

by AVERY.FLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris. , Diana Bell
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Avery, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2019

It took so long My service adviser was very nice and explained all very well. The service of my car took so long. My car was dropped off around 11:30 am and I was More

by Marcagor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian (I think)
Apr 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for your honest feedback. Please give us a call if you would like to discuss this further. We are always happy to help!

April 01, 2019

Satisfied Customer I brought my car in at 7:30 that morning. Jason Dale was very helpful and professional. I needed a ride to work and he was able to assist with that More

by TANGELIA.BEDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

March 29, 2019

Quick and to the Point We were greeted within minutes of walking up. James, our sales guy answered all our questions, took us for a test drive, introduced us to the manager. More

by tjkane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Borjnordi, James Wind, Amber Turner, Jason Dale
Apr 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear James was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

March 28, 2019

deal i wll regret Manager was way to pushy. sales person needed more knowledge of people, product and overall job. spent way to long at dealership due to the fact manag More

by GENEANDSANDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Borjnordi, Chris Turner, Takin Arshad
Mar 29, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi Gene, We sincerely apologize that you felt that way during your experience. Kevin called your wife, Sandie this morning and she felt everything went well, we are sorry it did not feel that way for you. We'd be happy to discuss anything regarding your deal or your car at any time, we sincerely appreciate your business. Thank you, Jim Ellis Kia of Kennesaw Management

March 28, 2019

Excellent experience Loving working with Diana Bell. Well prepared the documents and offered me good price. I will recommend my friends to go with Diana Bell definitely! More

by TIANKUNZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Diana was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

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