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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
January 30, 2019
Great! Very friendly staff! Lavar was great & checked on me while I was waiting for my vehicle & he also kept me updated while waiting on my vehicle! Highly Very friendly staff! Lavar was great & checked on me while I was waiting for my vehicle & he also kept me updated while waiting on my vehicle! Highly recommended Lavar Frederick! More
by TEYSHAACALHOUN
Verified CustomerEmployees Worked With
Lavar Frederick
January 30, 2019
Very good service and super fast I've been working with Lavar for the past couple years and he has been great to work with. He's honest and always treats me fairly. I will continue to I've been working with Lavar for the past couple years and he has been great to work with. He's honest and always treats me fairly. I will continue to work with Lavar in the future for any mechanical needs regarding our Sorento. More
by DA1817
Employees Worked With
Lavar Frederick
January 29, 2019
Excellent service visit! Engine light came on and I called for an appointment and they got me in on the same day! Waited for 2 hours and repair was complete and I was in my w Engine light came on and I called for an appointment and they got me in on the same day! Waited for 2 hours and repair was complete and I was in my way. Thank you Robbie and Diana! More
by nielsencompanies
Employees Worked With
Robbie Brooks, Diana Bell
January 29, 2019
Warranty hatch work I was greeted on time, I was kept apprised of the progress on my vehicle and the work was ready before promised... they even washed my car. I was greeted on time, I was kept apprised of the progress on my vehicle and the work was ready before promised... they even washed my car. More
by JFISHMANS
Employees Worked With
Diana Bell
January 29, 2019
It was good this time The service was quick this time. I was out of there in 1 hour. I needed to change my headlight and the dealer didn't have it. they would have to The service was quick this time. I was out of there in 1 hour. I needed to change my headlight and the dealer didn't have it. they would have to order it? really? Even Walmart has it. I paid $260 for the package and they didn't even vacuum my driver mat?? They used to. they used to do it as a compliment for the Kia costumers. That is bad service. My car has a problem with the RPM since day 1. Since I bought it and no one can tell me what it is. They said that I would have to leave the car for more than one day for them to check on it (again) . Will Kia give a rental car? More
by MSMARTALASH
Employees Worked With
no idea. a very young nice lady
January 29, 2019
GREAT!!!!! My wife and I came down from Chattanooga, TN to visit this dealership. Well worth the drive down. Completely worked with me on my 20 year old trade My wife and I came down from Chattanooga, TN to visit this dealership. Well worth the drive down. Completely worked with me on my 20 year old trade-in. I have bought a few vehicles in my life time and this had to be the the most friendliest and hassle free environment, I have ever visited. I will be back when it is time to trade-in again. Who knows, might be a new one next time. More
by 1retiredsapper
Employees Worked With
Blake Hodoh, Chris Turner, Dustin Way
January 29, 2019
Check up Their customer service is awesome! They were quick, polite, and were able to answer all of my questions. They made sure that I left there with a smile Their customer service is awesome! They were quick, polite, and were able to answer all of my questions. They made sure that I left there with a smile on my face! I would definetly recommend them to all of my family and friends. More
by KELSIH123
Employees Worked With
Lavar Frederick, Rebecca Newman, Corie Anziano
January 28, 2019
Vehicle purchase I was in a car accident and Jimmy was very helpful in getting me a new vehicle. They also were able to keep my monthly payments around the same price. I was in a car accident and Jimmy was very helpful in getting me a new vehicle. They also were able to keep my monthly payments around the same price. More
by KARIN739941
Employees Worked With
Jimmy Hendrix, Chris Turner
January 28, 2019
Good service I had no problem getting an appointment. And they took good care of me when I got there. She was great communicating throughout the process. I had no problem getting an appointment. And they took good care of me when I got there. She was great communicating throughout the process. More
by JULIEP777
Employees Worked With
Miranda Searl
January 28, 2019
Great experience... beginning to end Tracy did a great job for me. The mangers and finance departments were outstanding as well. Service was awesome helping me with my concerns. Thanks Tracy did a great job for me. The mangers and finance departments were outstanding as well. Service was awesome helping me with my concerns. Thanks More
by drgenoburch
Employees Worked With
Tracy McFadden
