Jim Ellis Kia of Kennesaw

Excellent team Service rep Diana greeted me with a smile and a handshake.it only took. About. 10 minutes from arrival until my car was taken back to the service gro Service rep Diana greeted me with a smile and a handshake.it only took. About. 10 minutes from arrival until my car was taken back to the service group. Once service was completed car was washed and vacuumed Again . Diana got me out with telling me what was done. A very nice experience. More

Service was great! I arrived for a service I made on the internet and everything was great! Located a recall I was not aware of and completed in quickly. I arrived for a service I made on the internet and everything was great! Located a recall I was not aware of and completed in quickly. More

Great customer service! Great experience! Will highly recommend! The whole staff made things very easy and all were very professional. I will for sure recommend this dealersh Great experience! Will highly recommend! The whole staff made things very easy and all were very professional. I will for sure recommend this dealership to my friends. More

Wonderful Customer Service Diana and Lavar were excellent. They were attentive and kept me updated the during the entire visit. I will definitely be back for future maintenance. Diana and Lavar were excellent. They were attentive and kept me updated the during the entire visit. I will definitely be back for future maintenance. More

Fantastic establishment Unfortunately our engine blew in our 2016 Sorrento. Jim Ellis Kia stepped up to the plate and made things right for us getting us into a beautiful 2 Unfortunately our engine blew in our 2016 Sorrento. Jim Ellis Kia stepped up to the plate and made things right for us getting us into a beautiful 2019 Kia Sorrento, we are ecstatic! More

Over and beyond on customer care Easy to set up an appointment and they were ready to take me when I arrived. Service was completed in the time frame given to me. Refreshments and a Easy to set up an appointment and they were ready to take me when I arrived. Service was completed in the time frame given to me. Refreshments and a comfortable place to wait was available and/or transportation was offered to an alternate place. Check out was quick with the car clean. I was escorted to door and even had a young gentleman open my car door for me. More

Recall Service went well and timely, the area was clean and offered free refreshments. My car was not cleaned like it used to be after a service, but the wea Service went well and timely, the area was clean and offered free refreshments. My car was not cleaned like it used to be after a service, but the weather was chilly. More

Service was excellent. I would definately recommend to friends and family. The price was right. I appreciate that my car was cleaned as well. Thank you. was excellent. I would definately recommend to friends and family. The price was right. I appreciate that my car was cleaned as well. Thank you. More

Fantastic Service I only bring my car here for service! They really listen to what you are saying and guide me in making decisions! They are fantastic! I only bring my car here for service! They really listen to what you are saying and guide me in making decisions! They are fantastic! More

Prompt and professional employees. They all said hello with My service rep was Robert. He was helpful with my questions and concern. He was able ro also service my ot&er without an appt. My service rep was Robert. He was helpful with my questions and concern. He was able ro also service my ot&er without an appt. More