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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,555 reviews
January 09, 2019
SERVICE IN SERVICE DEPT I had set up an appointment with Jason to bring my car in on a recall. I was immediately taken care of. When my car was ready, i was called by Jason a I had set up an appointment with Jason to bring my car in on a recall. I was immediately taken care of. When my car was ready, i was called by Jason and they even washed my car. EVERYONE that I came in contact with in service dept was very courteous and professional. I felt like I had known them for a while. Very pleased with everything and everyone More
by YOLANDA WINGFIELD
Verified CustomerEmployees Worked With
Jason Dale, Diana Bell
January 08, 2019
Very nice service while awaiting our completion of the sale. AB Chad is one of the best sales person I have had the pleasure of working with. I highly recommend him for your next purchase. I will go back! AB Chad is one of the best sales person I have had the pleasure of working with. I highly recommend him for your next purchase. I will go back! More
by Mimi’s ride
Employees Worked With
Chris Turner, AB Chad
January 08, 2019
Great customer service. I went in for an oil change. Lavar was informed that i also needed an alignment and a tire rotation. He told me it would be about an hour. Imy car w I went in for an oil change. Lavar was informed that i also needed an alignment and a tire rotation. He told me it would be about an hour. Imy car was done before the hour washed and vacuumed . I was very pleased with the service. More
by CGOMEZ758
Employees Worked With
Lavar Frederick
January 08, 2019
Quick and professional Service department is awesome! Very professional and timely service on my Kia. Would definitely recommend them to a friend or colleague. One of the Service department is awesome! Very professional and timely service on my Kia. Would definitely recommend them to a friend or colleague. One of the best I’ve been too. More
by EVILAR46
Employees Worked With
Lavar Frederick
January 08, 2019
Good experience Went well. Took a long time. Nice people. Priced competitive to other dealers. They took time to explain the car and apps before I drove away. Went well. Took a long time. Nice people. Priced competitive to other dealers. They took time to explain the car and apps before I drove away. More
by Lvengshun
Employees Worked With
Zakaria Benabdesselam, Amber Turner
January 08, 2019
Service In and out in less than an hour having oil and filter change and tire rotation There was always someone checking to see if anyone needed anything In and out in less than an hour having oil and filter change and tire rotation There was always someone checking to see if anyone needed anything More
by RWK2055
Employees Worked With
Not sure who wrote my service ticket but very polite
January 08, 2019
Always a great job From the service advisor to the completing of the service everything was handled Professionally and quickly. The service advisor made sure all my conc From the service advisor to the completing of the service everything was handled Professionally and quickly. The service advisor made sure all my concerns where taken care of and kept me informed till my car was ready for pick up. More
by CANESSA30
Employees Worked With
Leanne Knight
January 08, 2019
It was comfortable I had the option to get shuttled to a nearby resturant which was nice. There is a mall and an Ihop nearby and it was a good time waster. Good service I had the option to get shuttled to a nearby resturant which was nice. There is a mall and an Ihop nearby and it was a good time waster. Good service clean place. More
by evan
Employees Worked With
Lavar Frederick
January 08, 2019
First time but not last time Everyone in the office from the receptionist to the shuttle drivers was a breath of fresh air. Customer service was beyond my expectations. Service de Everyone in the office from the receptionist to the shuttle drivers was a breath of fresh air. Customer service was beyond my expectations. Service dept was great! More
by SHELIA
Employees Worked With
Call center employee last name Johnson, Lavar Frederick, Robbie Brooks
January 08, 2019
Always excellent customer service!!! I love every time I come to this dealership for my auto needs with service or car buying. Everyone is great with positive attitudes and smiles when yo I love every time I come to this dealership for my auto needs with service or car buying. Everyone is great with positive attitudes and smiles when you walk in. Very helpful and willingness to assist. More
by CURIOUS138@GMAIL.COM
Employees Worked With
Diana Bell
