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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,559 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,559 reviews

December 28, 2018

Great Robert in the service department is great, very nice very friendly and on point with the car and anything wrong with it... He needs a pay raise he is More

by ELIZABETHJONES080517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady name Brittany was great on the phone.. , Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Elizabeth! Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2018

Execelent service writer Brought my car in for service and Robert my service writer took the time and was very professional helping me. Best service in a along time. More

by MKERKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 28, 2018

Great he was awesome really nice an very kind let me know what I needed and was really helpful I will be back to see him More

by ELISEBATTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Elise, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2018

BLAKE HODOH is GREAT !!!!! I had been shopping around for over a year the price and the service from Blake Hodoh exceeded my expectations .! And I LOVE MY CAR More

by ONEHAPPYCAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Chris Turner
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 28, 2018

Mileage Rebate I had a great experience with Jim Ellis Kia of Kennesaw. Robbie did a great job and got my car back to me cleaner than I dropped it off. Thanks! More

by allisons33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 27, 2018

So much bettet I went to this dealership for my service after having a horrible experience at the Kia dealership I bought my car at this was a night-and-day experien More

by TINA31031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell, Leanne Knight
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 27, 2018

Great 1st experience Lavar did an excellent job in making sure my request was taken care of efficiently, and proficiently. Thank you for the warm welcome Lavar. Keep up t More

by TSHELLTOBIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

December 27, 2018

Top Notch! Great customer service with quality workmanship. We were keep informed of what time our vehicle would be ready. Once in our car after service it drove More

by McKnight, Nick & Santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 27, 2018

Helpful and kind My appointment was going to take 2 hours due to a computer update they dropped me off and picked me up anywhere I wanted to go so kind More

by AEWILKINS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Robbie Brooks
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 26, 2018

It just don’t get any better!! Impeccable service! On point! From our first interaction! Lavar is the only one I trust!! Knowledable about the car! Great advice on questions asked a More

by Joyletha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Joyletha! Please let us know if there is ever anything else we can do for you! Safe travels!

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