Jim Ellis Kia of Kennesaw

Came all the way from VA I'm in town for Christmas and needed to get my 2017 Niro serviced. It was such a great experience that I may make the trip from Virginia for my next s I'm in town for Christmas and needed to get my 2017 Niro serviced. It was such a great experience that I may make the trip from Virginia for my next service. More

Professional. Courteous Excellent service. Time frame. Keeps you up to date on progress of repairs or routine service. Wait area is clean. Overall good experience. My serv Excellent service. Time frame. Keeps you up to date on progress of repairs or routine service. Wait area is clean. Overall good experience. My service person really does a good job More

Awesome Experience I decided to purchase my 4th Kia and this time from Jim Ellis as this dealership is right around the corner from my job. I am truly glad that I did. Z I decided to purchase my 4th Kia and this time from Jim Ellis as this dealership is right around the corner from my job. I am truly glad that I did. Zak was awesome!!!! He is very sincere, friendly, and knowledgeable. He took the time to listen to my needs/desires/concerns and provided his honest opinions. Kevin worked his magic on getting me the best offer for my trade-in and purchase. David was very knowledgeable about the Sportage features and Chris sealed the deal. I left the dealership very happy and would recommend to anyone to purchase their next vehicle from Jim Ellis Kia of Kennesaw. Thanks Guys!! Oh..can’t forget Erika...thanks for being so patient and inviting. More

Lavar is an amazing service advisor - hes the only reason why I come back. I'll definitely be going there for life!! Thanks for amazing service every time. is an amazing service advisor - hes the only reason why I come back. I'll definitely be going there for life!! Thanks for amazing service every time. More

Regular Service Appointment I always enjoy interacting with Lavar. He recognizes me immediately when I arrive and always provides prompt, courteous service. I brought my car in I always enjoy interacting with Lavar. He recognizes me immediately when I arrive and always provides prompt, courteous service. I brought my car in for a routine service. Lavar informed me that in addition to the service, KIA had initiated a computerized safety upgrade to one of the engine warning features (I think), of which I was unaware. Because of this computerized upgrade, the wait time was extended to approx. 2.5 to 3 hours. I indicated that I was willing to wait unless there was a loaner vehicle available. Without hesitation, Lavar arranged for a loaner vehicle and I was on my way. My car was ready when promised. Thank you to Jim Ellis KIA and to Lavar for never over-promising and yet always seeming to over-deliver. Happy Holidays! More

Robbie was great as usual Because Robbie has always answered all of our questions and made the best recommendations on when and what needed to be done to keep both of our Kias Because Robbie has always answered all of our questions and made the best recommendations on when and what needed to be done to keep both of our Kias running in top condition More

Luvin my car New 2019 KIA Optima 🥰 I love my new car. That’s all I have to say. My husband will also be buying his vehicle from this dealership but with more feat New 2019 KIA Optima 🥰 I love my new car. That’s all I have to say. My husband will also be buying his vehicle from this dealership but with more features than mine. More

Awesome I usually detest going to a dealership but did so for a recalled service item. The minute I stepped in, the staff were professional and polite. Chec I usually detest going to a dealership but did so for a recalled service item. The minute I stepped in, the staff were professional and polite. Check in was a breeze and car was taken care of in short amount of time even on a very busy day. Thanks everyone! More

In and out Great experience and great customer service even after falling on the wet floor mats, lol Jason was awesome. Thanks for the great job with getting me Great experience and great customer service even after falling on the wet floor mats, lol Jason was awesome. Thanks for the great job with getting me in and out so quickly. More

Service review Timely, fair price visit for leaking oil pan repair. service was prompt and efficient. Waiting area is ok for short duration. Coffee, water, vending m Timely, fair price visit for leaking oil pan repair. service was prompt and efficient. Waiting area is ok for short duration. Coffee, water, vending machines, Wi-Fi provided, too. More