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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

December 30, 2018

Extra Kind, Better Deal Called first to check availability of advertised car, worked on deal by phone, even though we arrived during a very busy time, they were available for More

by Happy Drive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams, Terrence Liddell, Erika Gregory
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 29, 2018

Great customer service. Leanne was friendly, helpful and professional! The dealership waiting area is always clean and comfortable. My car maintenance was completed in a time More

by Vfconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 29, 2018

In for an upgrade on a recall The time I had to wait. Way too far. I was given a time of 1 1/2 hours and had to wait about 45 minutes longer. More

by DOSHELLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 02, 2019 -

Jim Ellis Kia of Kennesaw responded

Doshelley, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 28, 2018

Mileage Rebate I had a great experience with Jim Ellis Kia of Kennesaw. Robbie did a great job and got my car back to me cleaner than I dropped it off. Thanks! More

by allisons33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 28, 2018

Great he was awesome really nice an very kind let me know what I needed and was really helpful I will be back to see him More

by ELISEBATTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Elise, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2018

Great Robert in the service department is great, very nice very friendly and on point with the car and anything wrong with it... He needs a pay raise he is More

by ELIZABETHJONES080517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady name Brittany was great on the phone.. , Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Elizabeth! Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2018

Execelent service writer Brought my car in for service and Robert my service writer took the time and was very professional helping me. Best service in a along time. More

by MKERKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 28, 2018

BLAKE HODOH is GREAT !!!!! I had been shopping around for over a year the price and the service from Blake Hodoh exceeded my expectations .! And I LOVE MY CAR More

by ONEHAPPYCAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Chris Turner
Dec 31, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 27, 2018

So much bettet I went to this dealership for my service after having a horrible experience at the Kia dealership I bought my car at this was a night-and-day experien More

by TINA31031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell, Leanne Knight
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 27, 2018

Helpful and kind My appointment was going to take 2 hours due to a computer update they dropped me off and picked me up anywhere I wanted to go so kind More

by AEWILKINS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Robbie Brooks
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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