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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

December 13, 2018

Routine oil change. I visited the service center without an appointment to have a routine oil change. I was given a coupon to reduce the cost as well as a free car wash. More

by JANJERRY0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale, Lavar Frederick
Dec 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Jason took great care of you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2018

Chad and the entire staff was awesome. It was a positive experience, The was not too pushy and very professional. I would recommend this dealership to my friends and family. I was very impr More

by SHONTALLERAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AB Chad
Dec 14, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate you taking the time to write this fantastic review and giving our dealership such a high star rating! Thank you so much again for your feedback! We hope you have a great day!

December 12, 2018

Oil change n tire rotation was quick and thoroug Very friendly service, service floor and waiting area. Employees greeted me, asked for their help and refreshments while my 2018 serviced. Overall, a More

by smokeingrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we are very happy to hear that we were able to provide you with such a positive experience! Until the next time we meet, take care!

December 12, 2018

It was a nice, hassle free experience A good all around experience. Dustin was great to work with. He handled any issues I had and assured me that the minor issues I had with the car wou More

by mlaprairie1977
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Way
Dec 14, 2018 -

Jim Ellis Kia of Kennesaw responded

We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

December 11, 2018

Always pleased with my service at Jim Ellis Kia I can always count on Lavar to help me with any problems I have with my car. He will give me the best advise and not try to oversell me on repairs. More

by SFRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 13, 2018 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Lavar always takes great care of you! Thanks again for the positive feedback, and we hope that you have a great day!

December 10, 2018

The advisor was great. The dealer got me in and out very quickly. Very timely. The consultant was great and followed up with my unit. Thank you very much for the prompt s More

by CLESDAS4561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 12, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you're ever in need of more help, please let us know! We hope you have a great day!

December 05, 2018

Awesome experience I love this dealership! Just bought a car for the second time here. Everyone is amazingly helpful, quick, courteous, and knowledgeable. Make sure to a More

by d1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Blake Hodoh, Chris Turner, Dustin Way
Dec 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen once again! Safe travels!

December 04, 2018

Great Service The service and professionalism we received in dealing with AB Chad and Jim Ellis Kia was great. We will definitely recommend them to our friends. Tha More

by TM James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AB Chad
Dec 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2018

Always a pleasure Every time I come to this location for a service appointment, customer service is always excellent. The workers are friendly and accommodating. They a More

by MBARKUM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Tracy McFadden
Dec 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

December 04, 2018

Wonderful Location and service! Ever since Jim Ellis brought this location out this place has been a better Kia dealership. The service staff is very friendly and fast and welcoming. More

by STEVERL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Steve! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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