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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

December 27, 2018

Great 1st experience Lavar did an excellent job in making sure my request was taken care of efficiently, and proficiently. Thank you for the warm welcome Lavar. Keep up t More

by TSHELLTOBIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

December 27, 2018

Top Notch! Great customer service with quality workmanship. We were keep informed of what time our vehicle would be ready. Once in our car after service it drove More

by McKnight, Nick & Santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Dec 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 26, 2018

It just don’t get any better!! Impeccable service! On point! From our first interaction! Lavar is the only one I trust!! Knowledable about the car! Great advice on questions asked a More

by Joyletha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Joyletha! Please let us know if there is ever anything else we can do for you! Safe travels!

December 25, 2018

Lavar is an amazing service advisor - hes the only reason why I come back. I'll definitely be going there for life!! Thanks for amazing service every time. More

by TAYLORGREEN481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Taylor, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 25, 2018

Professional. Courteous Excellent service. Time frame. Keeps you up to date on progress of repairs or routine service. Wait area is clean. Overall good experience. My serv More

by PFLET0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember name but he has helped me each time I come in for service and is excellent
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out! Take care!

December 25, 2018

Awesome Experience I decided to purchase my 4th Kia and this time from Jim Ellis as this dealership is right around the corner from my job. I am truly glad that I did. Z More

by SSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Zakaria Benabdesselam, Chris Turner, David Grevious, Erika Gregory
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a wonderful day!

December 25, 2018

Came all the way from VA I'm in town for Christmas and needed to get my 2017 Niro serviced. It was such a great experience that I may make the trip from Virginia for my next s More

by Jenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Robbie Brooks
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 24, 2018

Great job Blake was awesome he worked above and beyond to make the sale! Rebecca also did a good job in suggesting the car to me it was one that I did not see More

by SSTEELE1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Blake Hodoh, Rebecca Newman, Amber Turner
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 24, 2018

In and out Great experience and great customer service even after falling on the wet floor mats, lol Jason was awesome. Thanks for the great job with getting me More

by JFW1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out! Take care!

December 24, 2018

Awesome I usually detest going to a dealership but did so for a recalled service item. The minute I stepped in, the staff were professional and polite. Chec More

by MARIASTAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 27, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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