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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

December 04, 2018

Great experience at jim ellis kia! Tracy McFadden was our sales person! He was so knowledgeable about the cars and really listened to us about our needs. He walked us through everything More

by shereeoneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy McFadden, Erika Gregory
Dec 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new 2019 Sorento! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2018

Best place to buy a new kia From start to finish this is hands down the best place to get the car you want. I knew exactly the car and features I wanted included and got exactly More

by jstewart3428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Souheil Baghdadi
Dec 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2018

Great first experience Leanne was great to work with! She helped me to make sure my car was taken care of, from warranty/recall service to everyday maintenance items. She wa More

by Morris Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
December 03, 2018

Always good service! I have been going to the service center for regular maintenance for 4 years now. I have always been treated with respect and the actual work promised More

by JLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
December 03, 2018

30,000 mi check up I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expecta More

by Linn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Even the guy who took my charge card was very cordial!, Lavar Frederick
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Linn, it is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 03, 2018

Rebecca was great! Rebecca Newman our sales person was great, she helped find the right car for our needs and helped tremendously in getting financing. However, when we More

by nielsencompanies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Robbie Brooks, Rebecca Newman
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for the positive feedback, and we hope that you have a great day!

December 03, 2018

Oil change/car wash Service personnel were very nice but I asked for a car wash as well and it was not done with much thought in mind. Cost was also more than I typically More

by Sthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Dec 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, We sincerely apologize that we did not meet your expectations. We'd like to offer you a complimentary wash and wax, please give our Service Manager, David a call at your earliest convenience - (770)575-4780. Thank you, Jim Ellis Kia of Kennesaw Management

December 03, 2018

Service Evaluation Robert always greets me with a smile when I come in the shop. Assures me that my car's repairs/service are his and my best interest. More

by RERECHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 03, 2018

Good service Great service friendly staff the waiting time was not long . He went and look up what I needed it for my car and came back with the price . More

by HGRESH62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 03, 2018

Fast and reliable Diana, was friendly happy and made our vist very pleasant. They fixed my car quickly and i was able to pickup my car within 4 hours. More

by JOSH52382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Josh! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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