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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

November 29, 2018

awesome! Just wanted to say your team in the kennessaw service center is amazing. The customer service that I receive as well as what I see given to others is More

by MICHAEL.MAGNACCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 03, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Michael! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2018

Always I’ve had Diana as my service rep for several years, she is the reason changes to Kennesaw Kia this dealership for service. She has advised well on th More

by DEBRA.BUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! We appreciate your business and look forward to your next visit!

November 28, 2018

5 Star Customer Service Right off the bat, Lavar was friendly and professional with me. He was also very personable, which is a nice touch given his position and role within More

by TEFLONKID2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

Awesome my car was ready in less time exspected great job guys you are always there for me the van service is very very customer service friendly many thanks More

by VLD30004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

Pleasant visit Who would not want a success visit for service? Well, I had a pleasant experience with my last visit overall. Seems a friendly environment and the fa More

by ALLUCKI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

I only come back because Lavar is an amazing service advisor . He has gotten me in and out of the shop in a reasonable time. His customer service is also amazing. More

by TAYLORGREEN481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

SERVICE Very fast and efficient. Had issues with Cobb County Kia. Since the ownership has changed this is a major improvement with service and customer satis More

by SUNNIAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

Great Customer Service! Everyone there is so helpful and knowledgeable! People are attentive and accommodating! They do their best to get the service done as quickly as possi More

by Hernacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Great interaction I had a great experience getting my Soul serviced and Leann was super helpful. I will return for additional work that needs to be completed. More

by Nurseymegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Friendly Service - Listened To Needs Buying a new car is probably the second largest purchase a person makes next to their home. We were treated with respect and courtesy. AB Chad, our s More

by iannamarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AB Chad, Rebecca Newman
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

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