Jim Ellis Kia of Kennesaw

Pleased Service was professional, timely and thorough. Everything was well explained and well done. Staff was friendly and helpful. Repairs were performed i Service was professional, timely and thorough. Everything was well explained and well done. Staff was friendly and helpful. Repairs were performed in a reasonable timeframe. More

Really good experience My experience with this dealership was very pleasant from the beginning. Great customer service, didn't try to talk me into anything I wasn't looking My experience with this dealership was very pleasant from the beginning. Great customer service, didn't try to talk me into anything I wasn't looking for, kept me updated while I was deciding on cars and a got a really fair deal. My sales person was very knowledgeable and not pushy. I would buy/finance from this dealership again. More

Check up Super helpful and speedy . I was told word for word what needed to be done and the price for it all. Overall I am Very satisfied with my service . Super helpful and speedy . I was told word for word what needed to be done and the price for it all. Overall I am Very satisfied with my service . More

First Time Lease I initially went to the dealership to inquire as to what my options were for leasing rather than buying. I wanted a new vehicle for my wife who has re I initially went to the dealership to inquire as to what my options were for leasing rather than buying. I wanted a new vehicle for my wife who has recently retired and I knew the mileage would be lower than what she would normally have on her car. I spoke with Mike Awolusi from Finance, he was very open as to the Pros and Cons of leasing. Mike got me connected with Tracy McFadden in sales and from there it was just a matter of selecting the right car and getting the numbers where I needed them to be to close the deal. Tracy was very helpful and very professional throughout the entire process. If the service dept extends the same professionalism as sales this will be the beginning of a long relationship between myself and Jim Ellis Kia More

Quick Service I have always brought my car to be serviced at this location. I bought my Optima at this location when it was Cobb Co. KIA. I have always like the ser I have always brought my car to be serviced at this location. I bought my Optima at this location when it was Cobb Co. KIA. I have always like the service at this location. I've tried other KIA dealerships in Woodstock and Smyrna and ended up coming back to Jim Ellis KIA. Lavar is an added plus to your company. He's professional, thorough and accommodating. I remember having the same type of service when I purchase my VW Jetta at the Jim Ellis dealership located on Peachtree Industrial Pkwy. Jim Ellis has the right formula when it comes to customer service. Thanks again Lavar!! More

Fast and easy I recently brought my car to your Service Dept for the first time. It was a quick and pleasant experience from the time I arrived to the time I left. I recently brought my car to your Service Dept for the first time. It was a quick and pleasant experience from the time I arrived to the time I left. More

Excellent customer service Jason at Jim Ellis KIA of Kennesaw is a class act. From our first conversation to the last, he assisted me with compassion & professionalism every ste Jason at Jim Ellis KIA of Kennesaw is a class act. From our first conversation to the last, he assisted me with compassion & professionalism every step of the way. My only set of smart keys slid off the hood of my sorento while my husband was traveling. Jason worked with me to secure the most competitive pricing to order a new set (didn’t blink when I found the smart fob & cancelled the spare order), secured a rental for me to drive my kids to/from school during the wait, caught & repaired several outstanding recalls on my vehicle, advised me of a few recommended repairs & in general, just made my experience positive & smooth. Jason won my trust by communicating clearly, my business by his flexibility & kindness. He works hard to satisfy customers & it’s evident he cares. I’ll be returning to this dealership for future maintenance thanks to him. 10 stars out of 5! More

Robbie always delivers excellent customer service! I was taken care of in a professional, friendly and courteous manner. The work was completed in the amount of time I was promised. I will certainly as I was taken care of in a professional, friendly and courteous manner. The work was completed in the amount of time I was promised. I will certainly ask for Robbie again. More

Excellent Jason Dale is always so friendly and helpful. And very knowledgeable. Definitely Maura sure to communicate with and inform the whole visit. Excellent Jason Dale is always so friendly and helpful. And very knowledgeable. Definitely Maura sure to communicate with and inform the whole visit. Excellent customer service More