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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,606 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,606 reviews

December 03, 2018

30,000 mi check up I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expecta More

by Linn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Even the guy who took my charge card was very cordial!, Lavar Frederick
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Linn, it is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 03, 2018

Rebecca was great! Rebecca Newman our sales person was great, she helped find the right car for our needs and helped tremendously in getting financing. However, when we More

by nielsencompanies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Robbie Brooks, Rebecca Newman
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for the positive feedback, and we hope that you have a great day!

December 03, 2018

Fast and reliable Diana, was friendly happy and made our vist very pleasant. They fixed my car quickly and i was able to pickup my car within 4 hours. More

by JOSH52382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Josh! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 03, 2018

Great first experience Leanne was great to work with! She helped me to make sure my car was taken care of, from warranty/recall service to everyday maintenance items. She wa More

by Morris Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
December 03, 2018

Always good service! I have been going to the service center for regular maintenance for 4 years now. I have always been treated with respect and the actual work promised More

by JLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
December 01, 2018

Part replaced Very rarely have to come in for service, and on this occasion, as usual, service staff was friendly, prompt and fast. I was notified when part came in More

by MURPH1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell
Dec 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2018

Replaced catalytic converter They took great care of me! Ordered the part and got it in and done within a week! Also they were all very friendly and made sure I was accommodated a More

by HAN.MARTIN97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Dec 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2018

Another great experience It was another great experience at Jim Ellis Kia of Kennesaw in the service department. Everyone was friendly and helpful as always. I will always rec More

by ALEXW411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Alex Williams, Robbie Brooks
Dec 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 30, 2018

Service I had a great experience, Jason Dale did a wonderful job of explaining and keeping me updates as to status of my car. The weather was too cold for the More

by SMEEJEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

November 30, 2018

Very professional n customer matters From the time i drove in the garage i was greeted with a pleasant smile and we will get you out of here as fast as we can. Nice and clean waiting area More

by JACOBS0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Dec 03, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad to hear our team delivered fast service! It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. If you're ever in need of more help, please let us know!

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