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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,605 reviews

November 28, 2018

Pleasant visit Who would not want a success visit for service? Well, I had a pleasant experience with my last visit overall. Seems a friendly environment and the fa More

by ALLUCKI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

I only come back because Lavar is an amazing service advisor . He has gotten me in and out of the shop in a reasonable time. His customer service is also amazing. More

by TAYLORGREEN481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Great Service I had a GREAT experience here. Was taken care of as soon as I step foot in the door. Would highly recommend this location. Robbie was fantastic! More

by MSmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Friendly Service - Listened To Needs Buying a new car is probably the second largest purchase a person makes next to their home. We were treated with respect and courtesy. AB Chad, our s More

by iannamarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AB Chad, Rebecca Newman
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Easy and comfortable wait. I had an appt. for an oil change and tire rotation and filters changed. Everything was explained to me, by Debbie Bell . The wait areas are comfortabl More

by KIA66A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Very Helpful service rep was very knowledgeable and friendly. She recommended additional services but she was not pushy. You could tell she was well trained. Ve More

by LEWIS3198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Great interaction I had a great experience getting my Soul serviced and Leann was super helpful. I will return for additional work that needs to be completed. More

by Nurseymegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Friendly & Informative I drive 2 hours to get my Sorento serviced by Jim Ellis. I was serviced by Diana. She was great on informing me on stuff I was asking about & she look More

by EJN7216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 29, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Awesome visit Great visit. Friendly staff. Clean facilities. Lot's of smiling faces. Made my visit very pleasant and quick. Good job guys. I'll definitely be back. More

by rh2nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee V
Nov 30, 2018 -

Jim Ellis Kia of Kennesaw responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Better than I expected Went to Jim Ellis because of a recall on my Optima. I was helped by Leanne Knight who took the time to let me know exactly what the recall was for as More

by RICHARDJIRKA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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