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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,605 reviews
November 26, 2018
Best New Car Purchase Experience Like a lot of people, I dread having to purchase a new car (at least the dealership part - the new car smell is all good). My experience with Kia rais Like a lot of people, I dread having to purchase a new car (at least the dealership part - the new car smell is all good). My experience with Kia raised the bar. No pressure from the sales team. No condescending comments. Lots of help to make the best deal that including all my requests. Go see Takin for sure. More
by sarahf
Verified CustomerEmployees Worked With
Takin Arshad
November 26, 2018
quick oil change Turn around was less than one hour. Service was friendly and car was washed in addition to the oil change. I would definitely recommend in the future. Turn around was less than one hour. Service was friendly and car was washed in addition to the oil change. I would definitely recommend in the future. More
by A123
Employees Worked With
Diana Bell
November 26, 2018
Great service Always had a good experience with this Kia Dealership. They make regular maintenance easy and convenient, and get things done quickly even when i don' Always had a good experience with this Kia Dealership. They make regular maintenance easy and convenient, and get things done quickly even when i don't have an appointment. More
by fortedriver
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell, Leanne Knight
November 26, 2018
Great experience. Takin was extremely helpful. He answered my numerous questions. Went and found the answer when called for. I would definitely recommend J experience. Takin was extremely helpful. He answered my numerous questions. Went and found the answer when called for. I would definitely recommend Jim Ellis Kia of Kennesaw. More
by A123
Employees Worked With
Takin Arshad
November 25, 2018
Quick and painless Everyone was extremely kind and considerate. They listened to what I wanted and got me into my new car quickly. I would recommend these guys to anyone Everyone was extremely kind and considerate. They listened to what I wanted and got me into my new car quickly. I would recommend these guys to anyone. More
by jcopelan
Employees Worked With
Kevin Borjnordi, Chris Turner, Corie Anziano
November 22, 2018
Great The service rep was wonderful. She made me feel as if she had known for years. the weight time was shorter than I expected. I was kept informed about The service rep was wonderful. She made me feel as if she had known for years. the weight time was shorter than I expected. I was kept informed about the service on my car. The service rep also had my car washed. I will return to this Kia dealership. Renee was great. More
by PLFENCEROY
Employees Worked With
Chris Turner, Diana Bell
November 22, 2018
Outstanding dealership Great service and pricing. Appreciated the sales person not playing games when he realized I knew what I wanted and it was just comparing prices of mu Great service and pricing. Appreciated the sales person not playing games when he realized I knew what I wanted and it was just comparing prices of multiple dealers. Everyone was really professional. My first Kia and it was a great experience! More
by Optima fan
Employees Worked With
Zakaria Benabdesselam
November 22, 2018
unsatisfied 2 nd. car at service door. need oil change and air in tires. 2 hours later bad tire? 159.00 for one tire!! 30 min. later ready to go. air light sensor 2 nd. car at service door. need oil change and air in tires. 2 hours later bad tire? 159.00 for one tire!! 30 min. later ready to go. air light sensor still lit. returned told light would go out. could have told me that first. More
by Rocky
Employees Worked With
do not remember
November 22, 2018
Tracy McFadden listens and works hard to help. We explained to Tracy in the beginning what we needed, Tracy listened and provided us with choices instead of wasting our time. He was on point and we We explained to Tracy in the beginning what we needed, Tracy listened and provided us with choices instead of wasting our time. He was on point and we had a deal within 30 minutes. He kept us informed every step of the way and didnt shy away from any questions. We are so pleased with our car and our salesperson. More
by MRSMATT
Employees Worked With
Blake Hodoh, Chris Turner, Tracy McFadden
November 21, 2018
Great and quick Service rep very friendly and helpful. Great price for service. Work on my vehicle was completed very quickly. Love the appointment system. Offered ot Service rep very friendly and helpful. Great price for service. Work on my vehicle was completed very quickly. Love the appointment system. Offered other service options. More
by KEMAXX60
Employees Worked With
Jason in service department
