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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,539 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,539 reviews

October 22, 2018

Awesome Wonderful staff. Quick and smooth purchase. I appreciate your honesty. I love my car. I prayed for this very color, interior, make/model. Great job gu More

by rh2nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hodoh, Takin Arshad, Terrence Liddell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 20, 2018

My service is always great friendly service team I have been coming to the dealership for about 5 years Lavar was my salesman and now my service person. I enjoy going into the dealership its like vis More

by VLD30004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Blake Hodoh, Robbie Brooks, Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

October 19, 2018

Oil change /maintenance I was very pleased with service given. My service agent went out of her way to get me in and out. Dianna was friendly and very helpful More

by SUSANLRARICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Susan, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 19, 2018

Excellent Service Best experience! Customer service and dedication is amazing! Had an incredibly nice time overall. Shuttle services are excellent! Technologist was sup More

by MATOS.V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason!!!, David Grevious, Leanne Knight
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

October 18, 2018

A great new car purchasing experience I had a very nice experience while shopping for my new Kia Soul, there was no pushing me to buy, just being informative and showing me the things I ne More

by dancingwolflady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Arshad
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please reach out to us if there is anything else we can do for you! Take care!

October 18, 2018

Awesome Family Business This team did a great job. Renee in CS made sure that everything was done and delivered with passion and purpose. I will be back. More

by JON_HARTMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee,
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Jon, thanks for your praise and kind comments about our team. Please reach out to us if there is anything else we can do for you! Take care!

October 18, 2018

Incomplete service Bought a brand new Kia in May, Went here for my first routine service. My cars low air pressure light was on because my two front tires were low, and More

by NADIA.G.AZIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Nadia, We have tried multiple times to reach you about your experience. We'd like to speak to you further if you don't mind returning our Service Manager, David's call at (770)575-4780 at your earliest convenience. Thank you, Jim Ellis Kia of Kennesaw Management

October 18, 2018

very efficient The Rep serviced my vehicle very well and I'm satisfied with her service. I think she was very efficient and pleasant to deal with. James Miller More

by JEM3563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please reach out to us if there is anything else we can do for you! Take care!

October 17, 2018

Jason Dale gave an excellent customer service. Even though the repair of my car could take a long time, Jason was always clear about the status of my car and helped me feel confortable that the job More

by GENARIEL.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Genariel, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2018

It was Great They did an excellent job. I felt welcomed and my needs questions were answered. I would come back for services all the time. They were all profession More

by LUISH1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell, Leanne Knight
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! Please let us know if there is ever anything else we can do for you! Safe travels!

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