Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,603 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,603 reviews

November 06, 2018

Great Car Purchasing Experience I got an Optima 2015 SXL in Ebony Black from Jim Ellis KIA of Kennesaw a week ago. Had a very pleasant purchasing experience at the dealership. Dealt More

by zeshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakaria Benabdesselam, Terrence Liddell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive buying experience. Have a great day!

November 05, 2018

Great The gentleman did a great job of trying to identify a problem I was having with my car. He was determined to find the problem and I greatly appreciate More

by MARIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariana! Our staff is dedicated to providing top notch service and quality work you can trust. If you're ever in need of more help, please let us know!

November 05, 2018

great service experience very helpful and friendly. The service department was so helpful and genuinely happy to help. They were quick yet thorough. I will go back for sure an More

by KPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to the quality of service our staff provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2018

Great experience! Love the service staff! They took care of all of my needs and even offered to vacuum my floors of the car. I love to come here. They are very nice. More

by LOPEZ1711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. We look forward to your next visit! Take care!

November 05, 2018

Good this time This was a positive experience. I only took my Kia to this dealership due to all the recalls on the optima. My past experience at this dealership ha More

by JSTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember who I dealt with during this visit.
Nov 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, We apologize for your past experience but are happy to hear your recent experience was better. We appreciate your business and look forward to serving you in the future. Thank you, Jim Ellis Kia of Kennesaw Management

November 05, 2018

Great overall experience! Great experience at Jim Ellis Kia of Kennesaw. Takin Arshad is a great and awesome guy. Helped make my first purchase smooth and easy. Mike is down to More

by BigJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Arshad
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive first car buying experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 05, 2018

Great Service The service department was so helpful and genuinely happy to help. They were quick yet thorough. I will go back for sure and advise others to do so as More

by KRISTYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth I think. He introduced himself but I forgot.
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2018

Good job! Rebecca was very courteous and very attentive. The showroom was clean and neat. Finance was a bit slow however the dealership was quick to make it up More

by bobhomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Chris Turner, Rebecca Newman, Erika Gregory
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we are happy to have provided you with an overall positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2018

Great Experience I took my kia soul for 105K maintenance service. Diana Bell was very professional and knowledgable. The price very resonable and Dianna help me with More

by ERICKMEZA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Diana took great care of you! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2018

Great service with recall I received a letter in the mail requesting I take in my Kia for an upgrade. I called Jim Ellis and the service was excellent More

by ASIMMO1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
535
...