Jim Ellis Kia of Kennesaw

Excellence I read some of the reviews on here and they seemed to be mixed so I figured you can't please everyone and gave it a try. The last time I was there it I read some of the reviews on here and they seemed to be mixed so I figured you can't please everyone and gave it a try. The last time I was there it was under a different name. From the time I drove into the receiving area until I left I was treated very well. The service representative I had was awesome. She explained everything that was going to be done, the cost and how long it would take to get my car taken care of. More

Great Customer Service I have been coming to this location for years and since Jim Ellis has taken over the difference is a better customer service experience. They come t I have been coming to this location for years and since Jim Ellis has taken over the difference is a better customer service experience. They come to meet me when I drive up, the waiting area is clean and filled with snacks and water. I enjoy waiting for my car now and if I need a ride closeby they are quick to get me where I need to go. Thanks More

Excellent Leanna knight was awesome to work with see was super nice and on point with all the details. We would recommend her to anyone that had a Kia and it ne Leanna knight was awesome to work with see was super nice and on point with all the details. We would recommend her to anyone that had a Kia and it needed service More

Excellent customer service and professionalism Tracy (and Israel) was very helpful with our SUV purchase. He listened to our car needs and delivered an option that we are excited to have for years Tracy (and Israel) was very helpful with our SUV purchase. He listened to our car needs and delivered an option that we are excited to have for years to come. We greatly appreciated their professionalism during the process. More

Quality service Jim Ellis Kia is a great place to go purchase a vehicle and/or get your vehicle serviced. Very friendly and helpful staff. Nice and cozy waiting area Jim Ellis Kia is a great place to go purchase a vehicle and/or get your vehicle serviced. Very friendly and helpful staff. Nice and cozy waiting area with tvs, wi-fi, and snacks. More

Amazingly Awesome I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but the customer service at that particular dealership, can't compete with JIM ELLIS KIA of Kennesaw. Lavar Frederick and his team are the best!! More

Quick service Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicl Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicle for service at this location. More

Get your car serviced here! The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but L The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but Leanne took her time and got it done. She made me feel like my concerns mattered and made this experience and overall success. Thanks a lot! More

Service Very Good. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.....saved me money. Thanks to their service advisors. More

Reception Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. More