Jim Ellis Kia of Kennesaw

EXCEPTIONAL Service! Simply put, I have never in my life received the level of QUALITY customer service from any car dealership, of any brand at any point in my life - and Simply put, I have never in my life received the level of QUALITY customer service from any car dealership, of any brand at any point in my life - and I am in my 40's! Diana gave new meaning to the phrase "above and beyond". Diana was professional, communicative, responsive, thoughtful, polite... It inspired me to improve my own work performance at my job. Because of her I am now a Jim Ellis Kia customer for life! I can only describe my experience by saying that I was treated like family and I have never experienced that from a car dealership before. Keep up the great work Diana! Jim Ellis Kia Management: She deserves a raise because she's earned it customer by customer! More

Very friendly Diane did a wonderful job of keeping me informed on how long the process would be. Was very helpful in suggesting a few things for us to do during our Diane did a wonderful job of keeping me informed on how long the process would be. Was very helpful in suggesting a few things for us to do during our wait time. More

Excellent service Diana was awesome. She kept me informed and made sure that the my short wait time was comfortable. I was very pleased with the service. Diana was awesome. She kept me informed and made sure that the my short wait time was comfortable. I was very pleased with the service. More

Quick and efficient Not only was Robbie and the team very quick to accommodate my oil change at short notice but they had me in and out within a 30 min timeframe! I will Not only was Robbie and the team very quick to accommodate my oil change at short notice but they had me in and out within a 30 min timeframe! I will definitely be back very soon! More

Excellent service!!! The service was excellent and the waiting time is not that long. I definitely recommend this dealer and the person of service department, Lavar Frede The service was excellent and the waiting time is not that long. I definitely recommend this dealer and the person of service department, Lavar Frederick. More

bought a used Kia from Zack Great people to work with they made it very nice and easy. Went in with a budget they showed me cars in that range and drove off with a beautiful Sol Great people to work with they made it very nice and easy. Went in with a budget they showed me cars in that range and drove off with a beautiful Sol Thank you so much Zack and management for everything!! More

Greatest place on earth I had to give this place a 5 star rating. All of my visits are always efficient on the service and sales sides Lavar and Alex are the GREATEST DUO!!! I had to give this place a 5 star rating. All of my visits are always efficient on the service and sales sides Lavar and Alex are the GREATEST DUO!!! More

Very professional and attentive Super efficient, courteous and aware of what needs to be done based on miles and age of vehicle. Felt like they knew what they were doing and not just Super efficient, courteous and aware of what needs to be done based on miles and age of vehicle. Felt like they knew what they were doing and not just trying to upsale. More

Excellnce Car had etc light on was undriveable. Despite car being 8 years old they took it right in no appointment and provided me with a free loaner car.ince i Car had etc light on was undriveable. Despite car being 8 years old they took it right in no appointment and provided me with a free loaner car.ince it was at the dealer I had the perform a laundry list of service and repairs I had put off as I 'am an hour plus from dealer.. Gave me back a clean perfectly running auto! VERY HAPPY CUSTOMER More

Software update Renee was a pleasure to work with, very professional, courtesy and didn’t promised me at that she couldn’t keep. Enjoyed working with her. Renee was a pleasure to work with, very professional, courtesy and didn’t promised me at that she couldn’t keep. Enjoyed working with her. More