Jim Ellis Kia of Kennesaw

Very nice They are always friendly. Always let me know what going on with my car. The price is great. The service department is always clean. They are amazing. They are always friendly. Always let me know what going on with my car. The price is great. The service department is always clean. They are amazing. More

Excellent service department. Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I bought it there almost eight years ago. Of course until recently it was Cobb County Kia but things have continued to improve even more since Jim Ellis took over. More

First oil change for my 2019 Sorrento I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleas I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleasant experience. More

Amazing Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set More

easy to deal with the salesman was very polite and helpful. he helped me very much and ansered all my questions as i ask him as i needed to be answered. the salesman was very polite and helpful. he helped me very much and ansered all my questions as i ask him as i needed to be answered. More

Taking care of business I came in on a coupon offer for an oil,change and found out there was a recall that I qualified for. No charge and no hassle. Great service. I came in on a coupon offer for an oil,change and found out there was a recall that I qualified for. No charge and no hassle. Great service. More

unbelievable care & concern Went in for my usual oil change. Found out my oil pan needed to be replaced due to some "screws", I believe, that were stripped and causing the oil t Went in for my usual oil change. Found out my oil pan needed to be replaced due to some "screws", I believe, that were stripped and causing the oil to leak out. Upon hearing this and the additional cost and down time, I got visibly upset. I must include this fact. I had just returned home 2 weeks prior to this time, after having my transmission replaced(under warranty) while driving in N.Y. and lost 12 days of hotel costs and food while waiting for my transmission to be replaced. What started out to be a 7 day trip turned into an additional 2, unplanned weeks away from home. SO, finally settling back home and trying to get back into a regular routine and then getting this news was completely upsetting. After hearing my story and seeing how upset I was, Jim Ellis Kia couldn't have been more helpful. The General Manager, Terrence Liddell, was advised of my situation by the Service Advisor, Jason Dale. Mr. Liddell offered to cover the entire expense of the oil pan replacement as well as giving me a brand new 2019 Sorento loaner. I was visibly in tears. I truly couldn't believe how generous and kind these managers were and are. I HIGHLY recommend Jim Ellis Kia . More

A fixed car! The mechanic knew what the problem was and fixed it! I chose to wait for my car while being serviced and was checked on many times. Water and snacks w The mechanic knew what the problem was and fixed it! I chose to wait for my car while being serviced and was checked on many times. Water and snacks were available. Wi Fi also available More

A hellcat of a day. Bought awesome green hellcat from fla. Had it shipped to me. Arrived awesome. Highly recommended. Good staff. Great communication. Answered all questi Bought awesome green hellcat from fla. Had it shipped to me. Arrived awesome. Highly recommended. Good staff. Great communication. Answered all questions. Very satisfied customer. More

Nice and helpful Everyone was kind, helpful and courteous! Wait was long! Car was delivered clean! Everyone was nice to work with. Our 4 th car from this dealership! Everyone was kind, helpful and courteous! Wait was long! Car was delivered clean! Everyone was nice to work with. Our 4 th car from this dealership! More