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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,604 reviews

September 20, 2018

Did easy work, took way too long My service was an oil change, tire rotation, and a recall that was simply a software update. The service took way too long. I had made an appointmen More

by ATENOR200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 20, 2018

Excellent Jim Ellis of Kia took my needs into consideration and fulfilled them and more. I’m a happy and beyond satisfied customer. Repeat customer for lif More

by Obannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Alex Williams
Sep 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 19, 2018

Amazing time Ms Diana is everything! She’s so personal and even helped get me some info on extra things for my car. She will be my number one from now on. I got an More

by Dani.d1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 19, 2018

Great service! No waiting time . Agent polte and professinal Great service. Provided payment options.Service completed during time frame given. Refer at window sticker reminder for next service.Very pleasant and More

by EVELYNSOLANGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2018

I love my new Kia soul This dealership was easy to work with and get professional. They had my car waiting for me when I got there. I could definitely buy from them again. More

by edmonson1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corie Anziano
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen. We look forward to working with you again in the future!

September 18, 2018

Helpful in every way. I had been in communication with Ki. I told them exactly what I wanted and they had 3 vehicles ready for me to choose from. All were beautiful and the More

by aywoodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LJ, Corie Anziano
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything else. Have a wonderful day.

September 18, 2018

Radio Problem They took care of me. My tec was Jason. I went through several Dealership for the same problem kia at ed volyes didnt help me at all. So that's when More

by JENEATTAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad to hear Jason took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2018

Great dealership - really helped us out I had a terrific experience with Tracy McFadden and the Jim Ellis dealership in Kennesaw GA. We had a family 'vehicle' emergency, and it was quite un More

by JayyVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Tracy McFadden
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Congratulations on your new vehicle! If there's anything further we can do for you, we are happy to help!

September 18, 2018

Great experience! Jason was professional and friendly. We had a scheduled appointment and were taken care of quickly. Didn’t have to wait too long for service to be don More

by BJDODSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason from service dept
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for letting us know how Jason did! If there's anything further we can do for you, we are happy to help!

September 18, 2018

The best ever Give me more like family than then a customer I will recommend anybody to go and buy their car there they are awesome my experiment with Jim Ellis Kia More

by romeldahouston212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Jimmy Hendrix
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

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