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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,555 reviews
August 31, 2018
Best dealership customer service I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away sat I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away satisfied with the service and a clean vehicle. Guess that's why they are always so busy More
by SSHULTZ1
Verified CustomerEmployees Worked With
Rachel Vera, Robbie Brooks, Diana Bell
August 29, 2018
Customer Service was amazing! Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded with snacks and drinks. More
by TYMOTON2011
Employees Worked With
Lavar Frederick
August 29, 2018
Great all around service I only have my Kia Soul serviced at Jim Ellis Kia of Kennesaw. Robbie Brooks is my service advisor and he always has competitive pricing. I only have my Kia Soul serviced at Jim Ellis Kia of Kennesaw. Robbie Brooks is my service advisor and he always has competitive pricing. More
by CLAYTONTUMBLESON
Employees Worked With
Robbie Brooks
August 28, 2018
Zack is awesome Zack had everything ready for me when I arrived. I was in and out right at 2 hours. I loved it! First time with Kia...I am impressed. Zack had everything ready for me when I arrived. I was in and out right at 2 hours. I loved it! First time with Kia...I am impressed. More
by gerwaynah
August 28, 2018
My our new KIA was an awesome experience Tony our salesman and Chris in finance were amazing . They did everything in their power to get us in our 2018 KIa Sorento. Thanks again guys Tony our salesman and Chris in finance were amazing . They did everything in their power to get us in our 2018 KIa Sorento. Thanks again guys More
by SRBARNES0517
Employees Worked With
Tony in sales, Chris Turner
August 28, 2018
Simple. Straightforward. No hassle. Easy. Went to check out a used off-brand vehicle. Rebecca found it quickly, did a test drive, worked out a deal, relaxed with snacks and television in the c Went to check out a used off-brand vehicle. Rebecca found it quickly, did a test drive, worked out a deal, relaxed with snacks and television in the comfortable show room, then signed and drive. By far the easiest, lowest stress car purchase I've ever had! More
by pb14a
Employees Worked With
Rebecca Newman, Chris Turner
August 28, 2018
Great experience I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I would I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I wouldn't want to take my Kia anywhere else to get serviced! More
by amycatherine89
Employees Worked With
Lavar Frederick
August 27, 2018
Fine experience Lavar was friendly and helpful. He applied a coupon from the dealership that wasn't directly related to my visit but had some services that overlappe Lavar was friendly and helpful. He applied a coupon from the dealership that wasn't directly related to my visit but had some services that overlapped. I appreciated the slight savings. More
by Optima Mystic
Employees Worked With
Lavar Frederick
August 27, 2018
Very attentive, but I left sounding worse than when I came. The service rep was very attentive to my time and safety, but my car sounded much worse than when I arrived. I should not have been allowed to drive The service rep was very attentive to my time and safety, but my car sounded much worse than when I arrived. I should not have been allowed to drive off the lot with my car sounding the way it did. Not only should the trouble been explained better it should have been demonstrated so I could have made a more informed decision about the service I should have received. More
by LEWIS5153
Employees Worked With
Lavar Frederick
August 27, 2018
Cordiality and good Service People were very cordial there. Robbie Brooks was very attentive. The young shuttle driver was very polite. The service was well done. I would recomme People were very cordial there. Robbie Brooks was very attentive. The young shuttle driver was very polite. The service was well done. I would recommend this dealer to my friends. More
by Jose Fernandes
Employees Worked With
Robbie Brooks
