Jim Ellis Kia of Kennesaw

Regular Oil Change Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on y Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on you. Called same morning and Lavar was able to get me in quick and painless! More

Lavar went above and beyond to help me. Lee Anne who I had made my appointment with was busy outside, when I walked it. Lavar cane up to me and told me t went above and beyond to help me. Lee Anne who I had made my appointment with was busy outside, when I walked it. Lavar cane up to me and told me that LeeAnne will be in an a minute, but he will start the order for me, under Lee Anne name, when I got back to pick up my car, The person who had my keys walked the customer b4 me out to their car, so Lavar said that I didn’t have to wait for him, since my car had no cost to me, software update. He got me my car and walked me to my car. What a great employee you have you really care about the customer and a great team player to help of coworker, instead of having me wait. Very impressed with Lavar. More

recall notice on computer and air cond. repair. Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had gone bad and replaced under warranty. Robert kept me apprised of how the work was going. The whole experience was above what was expected. Thank you. More

Great This was one of the best experiences I have had getting my car serviced at kia Diana Bell was great and she kept me laughing. This was one of the best experiences I have had getting my car serviced at kia Diana Bell was great and she kept me laughing. More

Great, Tracy made me feel at home Love buying at this dealership the cars are good cars this is car number 3 me and my family has brought from here we love the sales people and the pri Love buying at this dealership the cars are good cars this is car number 3 me and my family has brought from here we love the sales people and the prices More

Repair of AC malfunction and routine maintenance Everyone was very helpful and polite. They were excellent in keeping me updated on the service while it was happening and the shuttle service was very Everyone was very helpful and polite. They were excellent in keeping me updated on the service while it was happening and the shuttle service was very convenient, and the drivers very pleasant, as well. They made an effort to get things done fast, knowing I was waiting. More

Great service!00996 They are helpful and geuine in their delivery of great service. They work as a team to meet the customers' needs. I would recommend this dealership They are helpful and geuine in their delivery of great service. They work as a team to meet the customers' needs. I would recommend this dealership to associates. More

Great Experience Excellent customer service from Tracy Mcfadden and Lavar Frederick. They took what could have been a bad experience ,and made it quite pleasurable. Th Excellent customer service from Tracy Mcfadden and Lavar Frederick. They took what could have been a bad experience ,and made it quite pleasurable. They were both very knowledgeable. More

Excellent We had a wonderful experience at Kia! Our service advisor was wonderful, and helpful and would highly recommend him in the future.. We would definitel We had a wonderful experience at Kia! Our service advisor was wonderful, and helpful and would highly recommend him in the future.. We would definitely buy another kia in the future. We were even put in a rental car while my car was fixed. this was a life saver for my family it was such a wonderful experience from start to finish. More

Excellent My visit was great and they completed a recall, which was a surprise to me. So I was there for several hours. He kept me posted. My visit was great and they completed a recall, which was a surprise to me. So I was there for several hours. He kept me posted. More