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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,558 reviews

August 21, 2018

Car purchase I have to say this was the smoothest car buying transaction I have ever had. Saw the car online and drive over and by that afternoon was heading home More

by morris292025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakaria Benabdesselam
Aug 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Morris, it's so fantastic to see that everything was completed so quickly and to your satisfaction! We're looking forward to your next visit with us! Safe travels!

August 21, 2018

8/18/2018 Visit Good service however problem unresolved with bk up camera. Still blurred lines at bottom which is why i brought it in. Please call Mandison Wilder More

by MANDISONWILDER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
Aug 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Mandison, thank you for bringing this matter to our attention. If there are any unresolved issues, please reach out to our service department directly and we will do our best to resolve things to your satisfaction. Thank you, we hope to hear from you soon!

August 21, 2018

Excellent Andre Young, Jimmy Hendrix, and Chris Turner went above and beyond to help me get exactly what I wanted. Friendly, fast, precise, honest and most hel More

by crystalallstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Kevin Borjnordi, Jimmy Hendrix, Chris Turner
Aug 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any questions about your new vehicle, please do not hesitate to reach out! Have a great day.

August 21, 2018

Awesome experience! Found a great price on an SUV online at Jim Ellis. Stopped by and met James. Great guy, gave me a great price and even followed up with me a few days More

by rusty1608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind
Aug 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Rusty! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit here at Jim Ellis Kia of Kennesaw. If you're ever in need of more help, please let us know!

August 21, 2018

Service Advisor Diana Bell, is a great Service Advisor. She has been help me all the time I come by at the dealership she always try to help out whatever I need and i More

by ANGELALLEN5271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Diana Bell
Aug 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Angel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2018

Pleasure Now a days it is a breath of fresh air to go to a buisiness that treats the customer as if they were important. I was made to feel like I was the only More

by STONE301410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2018

Great experience! Thanks Robbie Brooks for a great experience! I came in to a friendly staff...my daughter had a blast in their kids room and was out quick and they did More

by ALLIHILL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear everything was done quickly and to your satisfaction! Thank you and we hope to be of service to you again!

August 20, 2018

Great job!!!! Awesome job as always big props for Lavar he is the best!! Thanks so much and see you next time. You guys are the best. More

by APARISIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!

August 20, 2018

Oil Change The people here are all very nice, only complaint is it takes 3-4 hours for a simple oil change. That's good bit of time on a Saturday when it's your More

by TAND430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we appreciate you taking the time to give us your feedback. If you would like to discuss this further, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

August 20, 2018

Review After Service Done on 8/18/2018 I was approached by Robbie in the waiting room and he stated that the Cabin Air Filter is dirty and it needs to be replaced. I told him that it shoul More

by ALLUCKI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

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