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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,558 reviews

August 20, 2018

Outstanding Service I called the dealership, since I had recently moved to the area. I was greeted very politely by Diana over the phone and she gave me instructions on More

by BOANERGESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 20, 2018

Tire replacement and oil change Thank you for the great service. Diane was very thorough and eager to assist with my need. She was able to check and make sure the tire replacement fe More

by RHONDAYEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we are pleased to hear that Diane was able to provide great service to you! Please let us know if there is ever anything else we can do for you! Safe travels!

August 20, 2018

Better than I expected Arrived at my scheduled appointment time for first oil change, out in 40 minutes with a wash included. They treated me like a VIP and I am glad I boug More

by borivera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2018

Great experience After searching for a car for months to trade my truck in for, I finally made it into Kia Kennesaw. I had a great experience and had the pleasure of w More

by mackusr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel, Andre Young, Lavar Frederick, Keith BANNER
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 19, 2018

Great Buying Experience This is the second vehicle we have purchased from this dealership and both experiences have been great. Our salesman was Alex Williams and he was fan More

by R.Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams
August 18, 2018

Awesome! Everyone was very helpful. They wanted me to get in and out with the best deal possible. The staff was also very nice and respectful. More

by KATELYNNC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Katelynn, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 17, 2018

Wonderful Service Tracey couldn't have been a better salesman. He was friendly, efficient, professional and all around nice guy. From start to finish, he made the car b More

by charlotteinkennesaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey McFadden, Andre Young, Alex Williams, Chris Turner, David Grevious, Trent Thompson, Terrence Liddell
Aug 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

August 17, 2018

Serviced my 2016 Sorento. LeighAnne handled the servicing of my 2016 KIA Sorento, keeping me informed as to what was needed. Topped it off with a car wash. Always happy with More

by DEBBIEHATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Rachel Vera, Leanne Knight
Aug 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Until the next time we meet, take care!

August 17, 2018

Exceeded expectations. Prompt and courteous service. Made sure I was offered their latest savings and coupons for oil change and tire rotation. Will be coming back soon! More

by Mark Coburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Aug 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 17, 2018

Leanne is great! Leannne Knight took great care of us and even when the service tech’s couldn’t identify the issue at first, she was persistent and ensured our car was More

by JPAUTOGRAPHS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Aug 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you're ever in need of more help, please let us know! We hope you have a great day!

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