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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,609 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,609 reviews
September 01, 2018
I would recommend for services and sales In short, good service, good location, good conversation and great follow-up request for my survey inputs...thanks!! Wonderful attention to my reque In short, good service, good location, good conversation and great follow-up request for my survey inputs...thanks!! Wonderful attention to my request for general maintenance, oil change and tire rotation...thanks!! More
by MORENEWSTEPS
Verified CustomerEmployees Worked With
Jimmy Hendrix, Diana Bell
September 01, 2018
Review Thank you so much for your patience! Tracy did a great job answering all my questions. I drove a few vehicles and that’s what’s helped me make my deci Thank you so much for your patience! Tracy did a great job answering all my questions. I drove a few vehicles and that’s what’s helped me make my decision to buy a Kia. More
by twin2al
Employees Worked With
Tracy McFadden, Kevin Borjnordi
August 31, 2018
Great service Ms Bell is awesome everytime, she is helpful and assured that my car is well taken care of! She does a wonderful job, and gives good advice Ms Bell is awesome everytime, she is helpful and assured that my car is well taken care of! She does a wonderful job, and gives good advice More
by 07MITZU
Employees Worked With
Diana Bell
August 31, 2018
Fast diagnosis of issue I had a backup camera that was intermittent and saw that there were issues with them online. Brought my Sorento to my dealer and found that is was th I had a backup camera that was intermittent and saw that there were issues with them online. Brought my Sorento to my dealer and found that is was the radio head that was the problem. They are going to replace it next week. More
by TONY.CONTRADA
Employees Worked With
Lavar Frederick, Leanne Knight
August 31, 2018
Best dealership customer service I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away sat I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away satisfied with the service and a clean vehicle. Guess that's why they are always so busy More
by SSHULTZ1
Employees Worked With
Rachel Vera, Robbie Brooks, Diana Bell
August 29, 2018
Customer Service was amazing! Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded with snacks and drinks. More
by TYMOTON2011
Employees Worked With
Lavar Frederick
August 29, 2018
Great all around service I only have my Kia Soul serviced at Jim Ellis Kia of Kennesaw. Robbie Brooks is my service advisor and he always has competitive pricing. I only have my Kia Soul serviced at Jim Ellis Kia of Kennesaw. Robbie Brooks is my service advisor and he always has competitive pricing. More
by CLAYTONTUMBLESON
Employees Worked With
Robbie Brooks
August 28, 2018
Zack is awesome Zack had everything ready for me when I arrived. I was in and out right at 2 hours. I loved it! First time with Kia...I am impressed. Zack had everything ready for me when I arrived. I was in and out right at 2 hours. I loved it! First time with Kia...I am impressed. More
by gerwaynah
August 28, 2018
My our new KIA was an awesome experience Tony our salesman and Chris in finance were amazing . They did everything in their power to get us in our 2018 KIa Sorento. Thanks again guys Tony our salesman and Chris in finance were amazing . They did everything in their power to get us in our 2018 KIa Sorento. Thanks again guys More
by SRBARNES0517
Employees Worked With
Tony in sales, Chris Turner
August 28, 2018
Great experience I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I would I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I wouldn't want to take my Kia anywhere else to get serviced! More
by amycatherine89
Employees Worked With
Lavar Frederick
