Jim Ellis Kia of Kennesaw

Superstar Lavar Lavar was beyond helpful and always kept me updated on the process of my car. He apologized even when he didnt need to, if he felt me or any other cu Lavar was beyond helpful and always kept me updated on the process of my car. He apologized even when he didnt need to, if he felt me or any other customer was waiting too long. He made sure do his best to attend to each of us equally. More

EXCELLENT CUSTOMER SERVICE My sales and leasing consultant Alex Williams is extremely knowledgeable, courteous and patient. He listened to my concerns, and showed me vehicles wh My sales and leasing consultant Alex Williams is extremely knowledgeable, courteous and patient. He listened to my concerns, and showed me vehicles which matched my exact needs My Finance Manager Blake Hodoh is awesome! I’ve purchased three cars from this company, and I received EXCELLENT customer service each time I really do like my pretty new car =) Thank you=) More

Friendly, quick, no pressure or hassle From the moment we walked in the door we didn't feel pressured. This was the best experience in any dealership we have ever had! Thank you Jimmy Hendr From the moment we walked in the door we didn't feel pressured. This was the best experience in any dealership we have ever had! Thank you Jimmy Hendrix and Jim Ellis Kia for being so helpful and getting us into our new car! We love our Forte! Thank you so much Jimmy Hendrix, Andre Young, Chris Turner, Blake Hodoh, and Terrence Liddell! More

Very good experience Everyone was very attentive and helpful to make sure I was taken care of and quickly. Car was ready early. They washed and vacuumed my car and had it Everyone was very attentive and helpful to make sure I was taken care of and quickly. Car was ready early. They washed and vacuumed my car and had it sitting up front. More

AWESOME JOB, Y'ALL Team was helpful, prompt, and courteous. Doors held open for me, courtesy shuttle provided, and complimentary snacks and drinks were made available. T Team was helpful, prompt, and courteous. Doors held open for me, courtesy shuttle provided, and complimentary snacks and drinks were made available. The team was knowledgeable and polite. 5/5. Would break something on Kia again ; ) More

Don’t trust this dealership. Went in for break issue. They charged me for an unnecessary service. Tried to charge between $694-$2500 for more services because they didn’t know wha Went in for break issue. They charged me for an unnecessary service. Tried to charge between $694-$2500 for more services because they didn’t know what was wrong. No one offered to call Kia or try to see if there was a manufacturer defect. I called Kia to get a goodwill ticket on my own. The very next day after car was repaired, the battery was dead. I’m not sure they didn’t tamper with the battery to get more money from me. Did not feel like my time or money was valuable to them. I will not return. More

Shocking Shocked to hear what repairs were needed and the cost for repairs on a vehicle that has slightly over 90,000 miles. Very upsetting!! One repair was co Shocked to hear what repairs were needed and the cost for repairs on a vehicle that has slightly over 90,000 miles. Very upsetting!! One repair was covered by my extended warranty. The other repairs were not, so I was unable to have the repairs done. I feel Kia should take care of the repairs since it is a safety issue with the airbag. More

WONDERFUL SERVICE EXPERIENCE My Sorrento had a recall for ECU Logic Upgrade, Appointment was easily scheduled to accommodate my convenience. Diana Bell was courteous, friendly a My Sorrento had a recall for ECU Logic Upgrade, Appointment was easily scheduled to accommodate my convenience. Diana Bell was courteous, friendly and exceeded my expectations. More

GREAT service The service is great. The people are nice and friendly. Explained everything and did not pressure me to do service that was not needed on my car. The service is great. The people are nice and friendly. Explained everything and did not pressure me to do service that was not needed on my car. More

Great service I am always greeted warmly. My vehicle's service is seen to right away. The service department is efficient, friendly and helpful. I try to work with I am always greeted warmly. My vehicle's service is seen to right away. The service department is efficient, friendly and helpful. I try to work with the same service rep, they get to know me and my vehicle. I have requested Robert Brooks and he always takes care of any maintenance or concern. More