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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,569 reviews

August 04, 2018

Jim ellis serice I brought my car up on a Saturday afternoon. The service department was closed but one of the service man was still there I showed him my concern. He More

by ANITASTEWART66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

August 04, 2018

Great service and great staff members. Great service exerience. La'var was reallly friendly and knowledgeable regarding my service needs. Every time I come to the business I'm greeted by More

by SFRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2018

Good Service Had taken car in for routine maintenance and the service was outstanding. Meet w/ friendly face and and prompt attention given for reason for needed s More

by BROWNFRAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 03, 2018

New Car Had an awesome experience. Tracy McFadden was amazing. He was the main reason I purchased my car. He was professional, fun and experienced. Great!! More

by Sandra R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy McFadden
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Sandra, thank you for your kind words and congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 03, 2018

Great Service Great Service!!!! I will always bring my car here. Customer service number 1!!!!! Great Service!!!! I will always bring my car here. Customer service More

by LAUR955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2018

Unparalleled! I travel frequently and have been in for multiple service visits this year. Every visit I have been more than pleased. The staff is friendly, knowledg More

by SDCUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2018

Great Service Department Post sale service is one of the most important things to me. I don't want to feel like, "okay, we got your money, now go away". My service adviser is More

by tatersqueezins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

August 02, 2018

Great Always quick and easy. Very friendly service associates. The two behind the check out counter for service are often rude and a bit snotty, but the ser More

by Jczhtla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2018

Great I enjoyed every part of my experience Tracy was a great help and stayed on everything he made sure he explained everything to me and got me in a car l More

by smithvanessa201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy McFadden , Kevin Borjnordi, Chris Turner, Robbie Brooks, Terrence Liddell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

August 02, 2018

Very good! My experience with all that I delt with. I would definately do business with Jim ellis Kia and ask for my salesman again. Zak was very helpful and ene More

by craiga.redecker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Zakaria Benabdesselam, Chris Turner
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Craiga, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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