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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

August 14, 2018

Awesome service Great service was provided . It was free and I was offered a ride to the mall while my car was serviced . It was an overall great experience. I also h More

by DAVIDAH.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera, Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Davidah, we're glad you had such a wonderful service experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2018

Used Car Purchase While my current Buick was being seviced for a recall, i decided to visit nearby dealerships in seach of a used Audi A4. I came across the Kia dealers More

by ejknope
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive buying experience! Feel free to reach out to us if you need anything. Have a wonderful day!

August 14, 2018

Great service department! Diana in the service dept was great. She's kept my updated on my car and was very personable. They even washed and vacuumed my car for free! More

by MELISSASMITH0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Melissa, thank you for taking the time to let us know how Diana did! If you're ever in need of more help, please let us know!

August 14, 2018

Maintenance Service fro my 2017 Sportage From making my appointment to my departure - the customer service was fantastic. Everyone I came into contact with greeted me with friendliness and g More

by CYNTHIA.GEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Cynthia, thank you for sharing your experience with us! We're so excited to see that you enjoyed your time with Robert. If you have any further questions, please give us a call. We're always happy to help!

August 14, 2018

Will be back again and again Jim Ellis has again exceeded my expectations. The service department is making adjustments in customer service that others should take note of. The More

by WECANGETEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Diana reflected this. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2018

Excellent service Kennesaw Kia dealer's service was always awesome. They are very kind and friendly. Also, building is always clean and I feel very comfortable. I More

by GAKHEENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2018

Yes, yes, yes! Alex Williams is an awesome, persistent, and thorough. I spoke with him 5 times before visiting Jim Ellis of Kennasaw! I'm glad I followed my gut ins More

by shondajsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to Alex's outstanding customer service!  If you have any further needs or questions, please give us a call. We're always happy to help!

August 13, 2018

It was really good and informative. I have given an excellent rating because of the level of service Diana Bell gave me. She was thorough and informative on the problem I was having with More

by Chris Durel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Chris! It's fantastic to hear that Diana was able to really help you out. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 13, 2018

Sandra Diana was wonderful! Very professional and thorough. I have been visiting your dealership for 6 years and everyone has always taken great care of my v More

by SANDRA.DIVAJEAN.MANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for your kind words about Diana, Sandra! We appreciate your continued business with us, and we're looking forward to your next visit!

August 13, 2018

It was great Always on time anf tell me what happen anf how long he will have me car always respectful at all time i would always come back and ask for laver at al More

by PABELLON955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar anthony freder, Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for taking the time to share your experience. Your comments keep us motivated and working hard for all our guests! We're pleased to hear that we are able to provide consistently excellent customer service to you. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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