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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,616 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,616 reviews

August 06, 2018

Tire indicator light and oil change Lavar was awesome and professional as always when we took my Kia Sorento in due to the tire pressure light was on. Fortunately there wasn't a nail in More

by JHALFON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera was quick to get my vehicle checked in and all the paperwork in order., Lavar Frederick, Rachel Vera
Aug 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to let us know how Lavar did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2018

Oil change I went in for a oil change but ended up getting more things done. They were honest and not pushy like some place for me to get the other stuff done. More

by JOEALVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Lavar Frederick, Rachel Vera, Leanne Knight
Aug 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you're ever in need of more help, please let us know!

August 06, 2018

No stress. I stopped in with no appointment after taking my grandchildren to two different schools. That morning and the afternoon before I needed to have my car More

by RUTHJOHNSONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Ruth, we are glad Robert and our service team were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2018

Oil change Lavar is always Stays on top of it and keeps you updated. He is very professional and kind. Person. He is a very hard worker More

by TEAMNIZZARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to Lavar's outstanding customer service!  At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 05, 2018

I have always received excellent service, thanks to Diana. Diana Bell is always so friendly, informative, and professional. She always refreshes your memory by reminding you of all the amenities offered @ the More

by TINATOLES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 04, 2018

Great service and great staff members. Great service exerience. La'var was reallly friendly and knowledgeable regarding my service needs. Every time I come to the business I'm greeted by More

by SFRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 04, 2018

Jim ellis serice I brought my car up on a Saturday afternoon. The service department was closed but one of the service man was still there I showed him my concern. He More

by ANITASTEWART66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

August 04, 2018

Great people AK was very nice and helpful. The overall experience was great. The staff accommodated me well and provided great perspective to help my decision. Gre More

by Jacquesw93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Arshad
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Jacques, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

August 04, 2018

We bought 2 Kia Optimas from Jim Ellis We had such a good experiencing purchasing a used Optima for our daughter’s first car, we returned a month later and bought one for myself! I guess y More

by shaunapope1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corie
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out! Until the next time we meet, take care!

August 03, 2018

Good Service Had taken car in for routine maintenance and the service was outstanding. Meet w/ friendly face and and prompt attention given for reason for needed s More

by BROWNFRAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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