Jim Ellis Kia of Kennesaw

Excellent service & assistance! When my key broke and I wasn’t able to even start my car Lavar and his manager made sure to do everything they could to get my key fixed and get me ba When my key broke and I wasn’t able to even start my car Lavar and his manager made sure to do everything they could to get my key fixed and get me back on the road as quickly as possible and at the best price possible. More

It was an enjoyable experence. the staff was pleasant, and attentive. questions were answered, and problems solved.the car was returned to us washed and clean. Lavar Fre the staff was pleasant, and attentive. questions were answered, and problems solved.the car was returned to us washed and clean. Lavar Fredrick was pleasant and covered all of our needs More

I had a wonderful experience working with Diana Bell. I called and was able to get in right away to get my 30,000 mile maintenance done. It was nice being able to talk to Diana when calling to schedul I called and was able to get in right away to get my 30,000 mile maintenance done. It was nice being able to talk to Diana when calling to schedule in vs speaking to a call center. More

Service Great service experience for a safety recall on my van. Friendly staff that kept me well informed during my visit. I love the free car wash/cleanup th Great service experience for a safety recall on my van. Friendly staff that kept me well informed during my visit. I love the free car wash/cleanup that they do after every service. More

Fast & efficient I follow Diana Bell from one location to another for a reason! She goes above & beyond every time I need service! The other folks are great too. I follow Diana Bell from one location to another for a reason! She goes above & beyond every time I need service! The other folks are great too. More

Excellent experience Dealing with this dealership has been GREAT! I actually enjoyed buying a new car! I will definitely be back for another vehicle! Beginning to end, it Dealing with this dealership has been GREAT! I actually enjoyed buying a new car! I will definitely be back for another vehicle! Beginning to end, it was A great experience. More

First time car buying I Love how patient, understanding & kind everyone was. This was my first time buying a car or even looking to get a car from a dealership. My sister p I Love how patient, understanding & kind everyone was. This was my first time buying a car or even looking to get a car from a dealership. My sister purchased hers with Jim Ellis so she referred me & we chose the right place! I didn’t feel pressured at any point, they talk to you as a true customer rather than just a Sale! More

Don’t bother with an appointment Made an appt 6 days prior. An hour after the appt they finally got to my car. Not good business to do someone this way. Made an appt 6 days prior. An hour after the appt they finally got to my car. Not good business to do someone this way. More

Took Sedona for recalls Jason was very friendly, but also very professional. He explained everything, answered my questions, and even went back out to my car to retrieve som Jason was very friendly, but also very professional. He explained everything, answered my questions, and even went back out to my car to retrieve something I had left! He pointed out some services that were applicable, and when I declined, that was that...no pressure. The recalls were done, I was taken to where I wanted to eat lunch, and my Sedona was washed. Thanks, Jim Ellis KIA! More

Exceptional customer service experience! Cobb County Kia dealership truly made my day! Tk and his team were awesome. He was very honest, personable,and patient. I am so happy! Cobb County Kia dealership truly made my day! Tk and his team were awesome. He was very honest, personable,and patient. I am so happy! More