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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,616 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,616 reviews
August 01, 2018
Jim Ellis Kia I was looking for Kia Optima. Searching online I found an Optima which fit my budget, color and safety features and low mileage. The Jim Ellis buying I was looking for Kia Optima. Searching online I found an Optima which fit my budget, color and safety features and low mileage. The Jim Ellis buying experience was very positive and I will recommend this dealership to friends and family. More
by roadrunner 2928
Employees Worked With
Takin Arshad
August 01, 2018
Great Customer Service LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my experience at the dealership lovely. More
by KBKGgardner
Verified CustomerEmployees Worked With
Andrew, Diana Bell, Leanne Knight
July 31, 2018
Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely manner. More
by MARK.MCCRAY
Employees Worked With
Lavar Frederick
July 31, 2018
Oil change maintenance I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snac I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snacks bountiful. The techs do a great job and work in a timely manner. I love the service. More
by STERLING0055
Employees Worked With
Lavar Frederick
July 31, 2018
Service Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. More
by DANKST
Employees Worked With
Lavar Frederick
July 31, 2018
Awsome Experience Everyone Friendly and went out of their way to please ! Negotiable on pricing, and willing to work with you no matter how long it took. Salesman T.K Everyone Friendly and went out of their way to please ! Negotiable on pricing, and willing to work with you no matter how long it took. Salesman T.K. was a pleasure to work with and came up with solutions to my needs. Met Dealership Manager and Sales Manager, and were very helpful in the final sale. I can't reccommend this dealership enough for their friendliness and willing to please the customer. More
by Timothy & Cathy Burney
July 31, 2018
Exceptional Service I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was l I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was lucky to get Leanne Knight. Immediately, she put my mind to ease and fit us in as soon as we could. When we arrived, she treated us with respect and kindness. She is exceptional at what she does. She was very honest and did what she could do to get our car properly fixed. All of my family drive a Kia, about 8 of us. Now I know where to go in Georgia when I am ready to buy another. All because of the type of service we receive. Thank you so much! -V. Ragoonanan More
by Trivin
Employees Worked With
Leanne Knight
July 31, 2018
Thank you Service Dept! Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy and quick. More
by SF12760
Employees Worked With
Robbie Brooks
July 31, 2018
Great The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend More
by ZAKKMCDONALD
Employees Worked With
Leanne Knight
July 30, 2018
Diana Bell is excellent I’m happy and certified with service from JIm ELLis KIA.. Specially Diana Bell.. She alway give perfect and excellent service.. Thank you for BEST S I’m happy and certified with service from JIm ELLis KIA.. Specially Diana Bell.. She alway give perfect and excellent service.. Thank you for BEST SERVICE More
by iiskandar69
Employees Worked With
Diana Bell
