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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,661 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,661 reviews

July 23, 2018

Best Kia Experience I’ve Had Everyone was very attentive and thorough in explaining. Very friendly service experience. Offered shuttle service since we were going to be there long More

by CINDYMCCALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Rachel Vera
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2018

Nice visit Came in for regularly scheduled maintenance. Everyone was polite and service was prompt despite working with new computer and ticketing systems. I ha More

by RGURLEY544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2018

Excellent service Kia makes it easy to maintain my car. I recommend them highly. They do a full car inspection when you enter. They let you know what needs to be done a More

by MARTA.ROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 23, 2018

Fantastic Service Very professional. They kept us up to date on any changes. Before any conclusions were made they triple checked to make sure it was right. More

by DWEBB706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2018

ALWAYS GREAT I always have a great experience with this dealership. Lavar And Robbie are great. They are efficient and very helpful every time I come in for a serv More

by AMBERBLACKMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 23, 2018

Great experience Had a great experience with the dealership they are good at initiating the conversation and making sure to get what you are looking for and provide yo More

by drk9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Arshad
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 21, 2018

Awesome Customer Service Good Experience working with sales person Tracy McFadden. He was very patient and went above and beyond to make sure I understood the entire process More

by RubyMay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy McFadden, Chris Turner
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

July 20, 2018

New engine Lavar was really instrumental in me getting my 2012 soul fixed.This process took over three months and he along with mechanic john did oil consumption More

by SRIMANN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2018

Excellent service & assistance! When my key broke and I wasn’t able to even start my car Lavar and his manager made sure to do everything they could to get my key fixed and get me ba More

by JESSSTOEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 20, 2018

It was an enjoyable experence. the staff was pleasant, and attentive. questions were answered, and problems solved.the car was returned to us washed and clean. Lavar Fre More

by RONNIEGARNER1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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