Jim Ellis Kia of Kennesaw

A successful experience! I was assisted as soon as I drove in and arrangements were made to get my car serviced within 5 minutes. While my car was being serviced, they took me I was assisted as soon as I drove in and arrangements were made to get my car serviced within 5 minutes. While my car was being serviced, they took me to a nearby shopping area, called me when it was ready, and then returned to pick me up. More

Superior customer service Zak was our salesman he was fantastic and personally went out and got the exact Kia Sorrento my wife wanted from a different location. Mike in Financ Zak was our salesman he was fantastic and personally went out and got the exact Kia Sorrento my wife wanted from a different location. Mike in Finance was also wonderful. Also, we were trading in our Camry and I had my Veteran plate on it. Kevin saw it and then have us the Veteran's rebate!!! Everyone was absolutely fantastic, including David who gave us the course on all of the unbelievable electronics!! Thanks so much! More

First Major Service I took my car in for its first major service and mentioned that I had a wobble on my right hand side wheel (suspected warped rotar) also tire kept goi I took my car in for its first major service and mentioned that I had a wobble on my right hand side wheel (suspected warped rotar) also tire kept going down. My service tech lavar was brilliant, he went above and beyond and got both front rotars changed and the tire that was plugged by Cobb County Kia on its first oil changed was replaced with a brand new one. My Kia is now running like a dream. More

Clueless If you are having a problem with your car that does not show up as a computer code they have no idea how to fix it. My gas mileage suddenly dropped 5 If you are having a problem with your car that does not show up as a computer code they have no idea how to fix it. My gas mileage suddenly dropped 5-7 mpg. I have had the car for 3 years and gas mileage has been very consistent. 6 weeks ago it dropped 5-7 mpg. No codes show up on the computer when they plug it in so their answer is nothing is wrong with the car. I am stuck with a hybrid that gets worse mileage than my wife's car which is the exact same year/model but not a hybrid More

Really great The sales rep, GM and finance department worked hard and for me into a vehicle I never thought I would be able to have. My expectations were blown awa The sales rep, GM and finance department worked hard and for me into a vehicle I never thought I would be able to have. My expectations were blown away! More

Everyone there was efficient, as as knowledgeable. Nicole King and Chris Turner were absolute sweethearts and receive my very highest accolades. There was a lot going on, so the buying process was lon Nicole King and Chris Turner were absolute sweethearts and receive my very highest accolades. There was a lot going on, so the buying process was longer than anticipated. However, the results were worthwhile. More

Great service This was my second lease on an optima at this dealership . The staff was all around friendly and helpful. Great customer service would definitely reco This was my second lease on an optima at this dealership . The staff was all around friendly and helpful. Great customer service would definitely recommend. I'm More

It was awesome Nicole King was very informative and professional. I was treated like VIP. I would highly recommend this dealership to anyone. She made sure I was sat Nicole King was very informative and professional. I was treated like VIP. I would highly recommend this dealership to anyone. She made sure I was satisfied. More

Great Service and Professionalism Salesman/Alex was very informative. Very personable, great customer service, wonderful sence of humor, professional, caring, excellent detailed infor Salesman/Alex was very informative. Very personable, great customer service, wonderful sence of humor, professional, caring, excellent detailed information about product. Went over all the material in depth. Enjoying the purchase. Thank you guys. More

Buying a New Car We just purchased a 2018 Kia Niro! Nicole King was amazing. Buying a new car was so easy at this dealership. I highly recommend that anyone who needs We just purchased a 2018 Kia Niro! Nicole King was amazing. Buying a new car was so easy at this dealership. I highly recommend that anyone who needs a new vehicle come and visit Nicole! More