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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,661 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,661 reviews

July 17, 2018

Love my new Soul I had a great experience at Jim Ellis Kia in purchasing my new car. Everyone I worked with was friendly and listened to my needs, but I did not feel t More

by STACYANNE128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Phillips, Chris Turner, David Grevious
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 17, 2018

Fast service and convenient location. Mr. Lavar was my service advisor, he was very nice. I had the oil changed and a nice cleaner car when I left. Thank you very much! More

by MRG08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting our staff! It is great to hear we could get you back on the road so quickly! Safe travels!

July 17, 2018

A wonderful experience! I purchased a vehicle from this dealership in 2015 and what normally would be a very taxing encounter, was made easy by the great team there. From the More

by AYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Jimmy Hendrix
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experiences with us! It means so much to us to have earned your trust in our business. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

July 17, 2018

Great experience Very easy to get in for my service, great service and people! Comfortable waiting room with outlets to plug in my dead phone. Diane got the initial se More

by GIRLINV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We want all of your visits to be as simple and convenient for you as possible! Thanks for your wonderful review and we hope to be of service to you again down the road!

July 16, 2018

Always Pleasant Great service! Always pleasant and easy to deal with. Rachel is so sweet. They always try and go above and beyond to accommodate owners! Thanks! More

by CKZBEARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

July 16, 2018

Great Oil change in and out no problems and they washed the car and they were very friendly the service dealership was clean and everyone seemed to be happ More

by SPECIALSERVICES2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera, Robbie Brooks
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

July 16, 2018

Courteous Diana Bell provided excellent customer service, and I appreciate knowing that your company offers shuttle service instead of waiting. Great perk! Tha More

by GOMOE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 14, 2018

Just right! I'm so glad Jim Ellis took over Cobb County KIA. The attention to me and attention to car details are top notch. Diana went out of her way to make sur More

by MIKE@MIKEWITTENSTEIN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Diana Bell
Jul 18, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 14, 2018

Diana was outstanding...10 stars!! Outstanding...Diana went above and beyond!! She secured me an immediate service time and met me upon arrival. All actions were accomplished in a pro More

by CGEAGLE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 18, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 14, 2018

Excellent Service from Diana!!!! As always, it is a pleasure to deal with Diana. We contacted her to schedule an appointment and were offered a time that was convenient for us. We kn More

by SJJCHASTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 18, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels!

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