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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,568 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,568 reviews

May 28, 2018

Almost perfect Service seemed fine and customer service was good. Only gripe u had was with the car wash and vacuum after. Was was ok but no body vaccumed inside at More

by RJMJR72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2018

Excellent experience I was extremely satisfied with the service I received. The service rep was personable, smiley and knowledgeable. He let me know exactly what I needed More

by jkielma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2018

Excellent and professional service!!! I had a goal in mind to buy a vehicle for the best price with no haggling. I was assisted by Nicole King, Kevin and Chrissy; they provided excellent More

by david1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole King, Kevin and Chrissy
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

David, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

May 25, 2018

Great service and friendly staff. Kim was excellent. The only negative was that the wait was 2 1/2 hours for the service to be done. So plan to be there a while if More

by LUKEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us this detailed review. We appreciate all constructive feedback, as we are always looking for ways to improve our services. We look forward to your next visit! Take care!

May 24, 2018

Good customer service. No waiting for someone to take care of you. Friendly fast service. Pricing is known up front. Even got my car washed & vacumned.clean environment. More

by BRUCESMITH4046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
May 23, 2018

Life Changing Experience I was having a horrible time looking for a new car! My last chance before Carmax was Jim Ellis Kia of Kennesaw... I remember getting out of my car fee More

by Leesh08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Chris Turner, Israel Simmons
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to your next visit! Take care!

May 23, 2018

Diagnostics They were awesome, I was pleased with everything, very helpful. I laugh for 2 hours!!! They are super cool and deserve a raise. Good job guys, More

by SHANICE.JONES31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Rachel Vera, Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2018

Fast and Friendly I came I. Last minute for an oil change and was taken care of right away. I appreciate the fast friendly service, will definitely be back. More

by TBESS812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 22, 2018

Excellent service from start to finish The service visit was great from the second I was greeted till the time I left. Although it seemed crowded, I was in & out in under an hour. My serv More

by ANK0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2018

Awesome experience! Good communication throughout the car buying experience. Sales department worked with us to get the price down to where we felt it should be. Sale man More

by mikewstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd on the internet and the top notch detailing gentleman., Ryan Shinholster, Takin Arshad
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

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