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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,598 reviews
May 16, 2018
Great service,thanks to sev. rep. Devar fredricks Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles at Jim Ellis Kia dealership.zzz a More
by EARLWEEMS
Verified CustomerEmployees Worked With
Lavar Frederick, Kevin Borjnordi, Robbie Brooks
May 15, 2018
Was pleased with results We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. More
by FRL7557
Employees Worked With
Diana Bell
May 15, 2018
Recall repair and routine service. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. More
by WAYNETHOPE
Employees Worked With
Diana Bell
May 15, 2018
Great team from sales to service, manager and finance. Diana in service gets the job done! Trent listened to my wants in a vehicle, Kevin added to my package an from sales to service, manager and finance. Diana in service gets the job done! Trent listened to my wants in a vehicle, Kevin added to my package and Chris in finance is great in getting a good deal and adjusted the terms to fit my situation- miles vs years More
by TAMMYMCCLURE18
Employees Worked With
Trent Thompson, Kevin Borjnordi, Chris Turner, Diana Bell
May 15, 2018
Always a Good Experience Always a good experience at Jim Ellis Kia. Diana Bell takes great care of me and is always looking for ways to save money while taking excellent care Always a good experience at Jim Ellis Kia. Diana Bell takes great care of me and is always looking for ways to save money while taking excellent care of my Kia Soul. Will be back! More
by GRINDAL04
Employees Worked With
Diana Bell
May 15, 2018
Can I rate them 10 stars! My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He guided me through the process with a more than fair deal. One of the best experiences buying a car!!! Thanks Jim Ellis! More
by ME Dunn
Employees Worked With
Terrence Liddell, Michael (finance), Kevin (sales), Andre Young, Kevin Borjnordi, James Wind, Diana Bell, Israel Simmons
May 14, 2018
Always a pleasure Ive been coming here for 2 years and I've never had any complaint about the customer service here. I will keep recommending kia in kennesaw. Ive been coming here for 2 years and I've never had any complaint about the customer service here. I will keep recommending kia in kennesaw. More
by Lawresha Butler
Employees Worked With
Lavar Frederick, James Wind
May 14, 2018
Great Service Department Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees s Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees spend time with their own families. Absolutely love they they have family values! More
by C9COLLIELUVR
Employees Worked With
Diana Bell
May 14, 2018
Very good job and attentive service I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. More
by LOPEZ1711
Employees Worked With
Lavar Frederick, Joe Harter, Diana Bell
May 14, 2018
Great customer service! The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definit The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definitely does! And the whole service department seems to work together to provide great customer care. More
by KiaOptimaowner
Employees Worked With
Diana Bell
