Jim Ellis Kia of Kennesaw

Alex Williams is the BEST!!!!!!! From the moment we stepped into the Kia dealership; Alex rolled out the red carpet of delivering the BEST customer service like no other. You could t From the moment we stepped into the Kia dealership; Alex rolled out the red carpet of delivering the BEST customer service like no other. You could tell and feel his genuineness! We have purchased a lot of cars and have come in contact with nice salesmen/women; but this transaction in the purchase of our new vehicle was the absolute BEST! Alex needs to be applauded and promoted! More

David Grevious Went in knowing exactly what I wanted. David Grevious didn't try to talk me into a car I didn't want or couldn't afford. He was very down to earth and Went in knowing exactly what I wanted. David Grevious didn't try to talk me into a car I didn't want or couldn't afford. He was very down to earth and took the time to get to know me, not just sell me a car and send me on my way. I know that time is money in a salesman's day, yet David took time to sit and chat with me during the detailing of the car when he could have been talking to other potential customers. Helpful, attentive, personable and caring. I would definitely do business with him again! Chris Turner in Finance made the paperwork smooth, easy and quick. It was obvious he knew what he was doing and was extremely pleasant to deal with. More

People are friendly. Jim was Great. He treated us has people not someone to sale anything to. No pressure. It was fun experience. This co-worker were also very friendl Jim was Great. He treated us has people not someone to sale anything to. No pressure. It was fun experience. This co-worker were also very friendly. More

Pleasant and professional! Very attentive to my phone call inquiring about specific figures and car. Returned and followed up with me in a very professional way. Ryan was an e Very attentive to my phone call inquiring about specific figures and car. Returned and followed up with me in a very professional way. Ryan was an excellent sales person and we enjoyed the experience from start to finish. He made it clear he was taking step by step routine actions to get us a great price and insure a professional experience. We enjoyed meeting him as well as the purchase of our new auto. More

My Review Is real was really helpful and helped me get the car I wanted at the price that worked for me. The dealership was very friendly. Is real was really helpful and helped me get the car I wanted at the price that worked for me. The dealership was very friendly. More

Poor service after purchase We purchased our 2017 Kia Sportage in May of this year trading in our 2013 Kia that we loved. and NEVER had any issues with. I use the Kia for work as We purchased our 2017 Kia Sportage in May of this year trading in our 2013 Kia that we loved. and NEVER had any issues with. I use the Kia for work as a home hospice nurse so not only do I depend on having reliable transportation, but so do the families of the dying patients I serve daily. After only 4 months of ownership and only 10,000 miles I started having trouble with the Kia. The AC was not working properly, September in GA can be unbearable at times without AC. The AC would blow cold at times then it would blow just air like it was just a fan blowing without the AC. Then on 3 separate occasions while driving down the highway the engine would rev as though it was in neutral and I was giving it gas. The car did not jerk or lurch or speed up it was just a rev'ing sound that lasted a few seconds then quite. I called Cobb County Kia to request service for my "brand new" 2017 Kia only to be informed they would not cover a courtesy vehicle or even a rental vehicle and without knowing what is wrong with my vehicle have no way to tell me how long I will be without one. I explained to the service dept Mgr after waiting on hold 17 mins then having to hang up and call back, my car is my work, without it I can not work. They didn't care! Useless! So I explained I will now have to pay for a rental for an unknown length of time while my "New" vehicle is being diagnosed. I have only bought new vehicles in the last 20 years and this is the first time in over 20 years I have had issues with a vehicle that hasn't even been broken in yet and received terrible service from the dealership who has no desire to work with me so that I am able to continue working. I am now waiting for the general mgr. to return my call but feel certain I will be taking my complaints to the BBB and Consumer Reports. More

Keely was a gem! "Keely Kia" made my experience super streamlined and was able to answer all of my questions. I ended up buying a Ford, and while Keely was most famili "Keely Kia" made my experience super streamlined and was able to answer all of my questions. I ended up buying a Ford, and while Keely was most familiar with Kias, she puled out all the stops to make sure I had all the info I needed. HIGHLY RECOMMEND HER!! More

A Very Satisfied Customer Isreal Simmons made my car buying experience one of ease and comfort. I will recommend Isreal to any of my friends and family that are looking to buy Isreal Simmons made my car buying experience one of ease and comfort. I will recommend Isreal to any of my friends and family that are looking to buy an automobile. He was honest and hard working to get the best deal for me. I would strongly recommend Isreal Simmons and Cobb County Kia to anyone that's looking to purchase a car! More

Customer service oriented Israel was awesome. He tailored his communication to meet my needs. I was able to work out the entire deal to buy out my lease via text. This made it Israel was awesome. He tailored his communication to meet my needs. I was able to work out the entire deal to buy out my lease via text. This made it so I never had to worry about a phone call or taking time off of work. While some people may want more in-person correspondence, I already have such limited time for that. Knowing that texting was an option helped me tremendously. I actually feel like that was more personal service by catering to my needs and communication preference. More

Car sales Awesome salesperson. Very professional and helpful. Did not try to pressure me into buying anything showed me all my options and made the process seem Awesome salesperson. Very professional and helpful. Did not try to pressure me into buying anything showed me all my options and made the process seem less. I would highly recommend him More