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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

May 23, 2025

Amazing service from start to finish! We will recommend! Coming from another dealership that provided horrible service to the best service! Bryson and the team have set the bar high! More

by Karla & Corwin Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

May 23, 2025

Excelente servicio en el concesionario. Tanto las instalaciones como el personal fueron de nuestro total agrado. More

by Pperdomo297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 23, 2025

The place is clean and spacious. We like the personnel and the service/organization they offered. More

by Pperdomo297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Pperdomo297! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

May 22, 2025

Gabe was extremely kind and helpful when I was looking for a car. The one I was dead set on was in the shop the first day I came to look at it and when Gabe offered for me to view other models, I was very More

by madelinereitz15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Madelinereitz15! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 20, 2025

Didn't preform the service I requested. Asked for diagnostic and was told I need a new battery and air filter instead. More

by LSTALL451
Recommend Dealer
No
Employees Worked With
Mallory
May 23, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 20, 2025

I always come here to get my car serviced. I am really happy with them. The advisors here are very good. They never offer unnecessary replacements for my car, which I really like. More

by ALAMINBEPARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Germani
May 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Alaminbepary1! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 19, 2025

Our salesman Zack did a great job. We were very pleased with the experience. we’re looking forward to enjoying our new Kia. More

by stevenwhardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Stevenwhardy! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 18, 2025

Work was completed and the vehicle was delivered to me. Great service! Great customer service! More

by SANDRAD1520
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
May 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Sandrad1520, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2025

Easy and helpful for the required service. Kept me informed and managed the process in a professional way More

by lorrainelamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Lorrainelamb! Please let us know if there is ever anything else we can do for you! Safe travels!

May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Lorrainelamb! Please let us know if there is ever anything else we can do for you! Safe travels!

May 15, 2025

I had a great experience at Jim Ellis Kia of Kennesaw’s service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process More

by daniela.binns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Daniela.binns! Please let us know if there is ever anything else we can do for you! Safe travels!

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