Jim Ellis Kia of Kennesaw

Dishonest I had my car serviced 11/16 (recently 8/10/17). A few days later I went into my center storage compartment where I usually keep $20-$25 "emergency" mo I had my car serviced 11/16 (recently 8/10/17). A few days later I went into my center storage compartment where I usually keep $20-$25 "emergency" money to find that not only were the bills missing but the envelop I had with about $10 worth of quarters. I retraced where I may have left my car where someone else may have had access I could not identify that my car was left where somebody may have access. I left messages for the Manager (head of) the service department but never received a response. I then sent an email to him telling him I couldn't be sure exactly how much was taken so could not make an actual claim but thought he should know and take action to be sure others will not have the same experience. I never heard back from him. I let the matter go until I saw the Dealer Rater form when visiting for service on 8/10/17 and was reminded of the incident. This is the second Kia I have owned and my experience with CCK has been much better than the last dealer I bought from. I was not looking for anything in return. I am just very disappointed that I was not given the courtesy of acknowledging my complaint. Paul Regna More

1st Car Robert was great to my fiance and I while purchasing her first new car. Very friendly, personable, professional, but treated you like family. Glad we Robert was great to my fiance and I while purchasing her first new car. Very friendly, personable, professional, but treated you like family. Glad we got the chance to work with Robert. Highly recommended to anyone looking for a trustworthy guy. Thanks, Rolo! More

Did exactly what they said, (ie no tom-foolery). I asked many questions (I do not like surprises). They answered them all. Straight forward and efficient. The whole process went smoothly. Very satisf I asked many questions (I do not like surprises). They answered them all. Straight forward and efficient. The whole process went smoothly. Very satisfied with the experience...and my new Forte! More

Dream Come True I bought my first car here and am very new at the whole process. Mrs. Johnson helped me through it all and made the process easy and simple. She gave I bought my first car here and am very new at the whole process. Mrs. Johnson helped me through it all and made the process easy and simple. She gave the information to us straight and met her, test drove it, and bought it in just a few weeks. Truly amazing! More

Great Experience! My experience at Cobb County Kia was excellent. I am the type to be suspicious of sales people of any kind, but Zach Ben was very friendly, helpful, a My experience at Cobb County Kia was excellent. I am the type to be suspicious of sales people of any kind, but Zach Ben was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my new suv. He took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Zach Ben at Cobb County Kia More

Best customer service ever. Treatment of the highest quality all ways asking the right questions. Going out of her way to be helpful in finding the car that's right for you. Coul Treatment of the highest quality all ways asking the right questions. Going out of her way to be helpful in finding the car that's right for you. Couldn't get a better sales person. Telling everyone I know to make sure they go to Keely Johnson. Thanks so much . More

Best sales associate ever. Couldn't ask for a better sales person. Getting my new car made me feel incredibly happy. So glad we had Keely Johnson to help us. Couldn't ask for a better sales person. Getting my new car made me feel incredibly happy. So glad we had Keely Johnson to help us. More

Great experience for brand new buyers We thought buying would be a really difficult and humbling experience but Cobb Kia made every effort to keep us informed and comfortable the whole tim We thought buying would be a really difficult and humbling experience but Cobb Kia made every effort to keep us informed and comfortable the whole time. We love our new car and are so happy we chose to buy from Kia. More

Excellent dealership The staff was very courteous and knowledgeable. Our salesman, James Wind, displayed great product knowledge. He listened to my wife and I about what w The staff was very courteous and knowledgeable. Our salesman, James Wind, displayed great product knowledge. He listened to my wife and I about what we were looking for in a vehicle. He didn't try to steer us to a vehicle with more bells and whistles than we wanted or needed. He was very patient with us as we were having a difficult time compromising on model and equipment. He listed the pros and cons of each model which allowed us to make an educated decision. We purchased a new Sorento. The service advisor we met seemed genuinely pleased to meet us and to assist us if we had any problems with the Sorento. Normally dealing with a business manager is a long process before you finally get to drive out in your new car, but Cobb County KIA has their act together. The process was streamlined and quick. I would definitely recommend this dealership. More