Jim Ellis Kia of Kennesaw

I received first class treatment! The overall goal was to put me in the car that I wanted with a payment I could afford. I was made to feel comfortable throughout the entire process. The overall goal was to put me in the car that I wanted with a payment I could afford. I was made to feel comfortable throughout the entire process. More

Knowledgeable employees, working for the customer! If you want a knowledgeable team that will work to get you what you want, visit Cobb County KIA! From sales to finance....they're all great! If you want a knowledgeable team that will work to get you what you want, visit Cobb County KIA! From sales to finance....they're all great! More

My Excellent vehicle experiance. I had a great experience with purchase. The sales rep/ financial & manager made the car buying process painless as possible. I'm big on customer servi I had a great experience with purchase. The sales rep/ financial & manager made the car buying process painless as possible. I'm big on customer service & that's what they gave me. Excellent customer service. I'd recommend anyone shopping for a vehicle to give these guys a try at COBB COUNTY KIA in Kennesaw, Ga. More

This was fun! When my wife and I arrived at the show room we were warmly greeted and treated with respect. At no point were we pressured. The agreed on price and When my wife and I arrived at the show room we were warmly greeted and treated with respect. At no point were we pressured. The agreed on price and discounts were exactly what they were supposed to be (actually a little better than I expected). The wonderful lady, Lala, that we dealt with was a joy! It really was an enjoyable experience with no downsides what so ever. I've bought several new cars in my life and never have I "enjoyed" it. There was always something hidden or slipped into the deal (sometimes successfully), or I was told I agreed to it or misunderstood it. This was well taken care of from start to finish (sales to contract). Everything was clear, concise, accurate and AS REPRESENTED! All car dealership could learn from this one and probably double their repeat sales. My daughter is excited after checking out our 2017 Forte S in beautiful Currant Red and can't wait until next spring to buy herself another one. She has a 2012 Forte EX that she absolutely loves and will keep (as her new husbands car) and she will be going to Cob County Kia for the car. Oh, I failed to mention that we drove down from Chattanooga, TN because no dealer here (any brand) came close to this deal. WOW! You know what else cannot compare? Another brand of car, we have become Kia customers for life. I never write reviews, but, in this case it is natural! Rick More

Maintenance Experience Awful I would not recommend the service center at this point. My husband had to wait more than an hour for anyone to approach him when he brought the ca I would not recommend the service center at this point. My husband had to wait more than an hour for anyone to approach him when he brought the car in for a scheduled in advance appointment. Not only that, but they seemed to not know what we wanted done to the car, even though it had been outlined when the appointment was scheduled. I had a free oil chance available, but there is a still an amount charged for it. Not the full amount, but free is supposed to be free. They also gave him no indication of how long it would take and so he and our toddler were in limbo for 5 hours total. They replaced a crushed washer for free during the oil change... hardly a consolation for his experience. The more I think about it, the more frustrated I get. I will say that the work seems to have been done properly - so at least there's that. More