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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,561 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,561 reviews

October 03, 2024

Very friendly and informative about the vehicle you are purchasing Loved my salesman he was helpful and listened to me More

by SUSANB356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Susanb356! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

October 03, 2024

Everyone is on their phone. Don’t care to help and never coming back to this dealership. More

by Ellieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk;
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Ellieg, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

October 03, 2024

My vehicle required an oil change and tire rotation, and all services were performed within 1.5 hours. The dealership was clean and I was pleased with the customer service. More

by Pjce15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Pjce15, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 03, 2024

The dealership staff was very friendly and courteous and professional. They completed the recall on my car in a timely manner. More

by TLHARRIRX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tlharrirx7! Thanks again for your business! Take care!

October 01, 2024

We had a six star experience at Jim Ellis KIA. They had taken care of our daughter and her family on three previous occasions - so our expectations were high. They did not disappoint. A specia More

by JMA1955
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor O'Shea - Sales
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Jma1955, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 01, 2024

The staff was very friendly. Service was quick! I appreciate how they got me in and out in a timely manner. More

by TODDMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Toddmin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 01, 2024

This dealership was super friendly and accommodating, especially Philip. Planning to go back again soon! More

by Doydejoya51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Doydejoya51, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 30, 2024

The dealer had exactly what I was looking for at a great price. They managed to get the car to me even though I live in an adjacent state. Great experience More

by rferguson119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

September 30, 2024

Very straightforward and easy process! We drove past multiple other Kia dealerships to work with them and it was worth it! Monthly payment almost 1/2 what our local dealership tried to pul More

by dr.samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Nunn
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Dr.samantha, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2024

Fast and clean. Service members friendly and informative. Will definitely come back and have my vechile worked on again. More

by pinkcassie2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn
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Oct 02, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Pinkcassie2007! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

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