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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,601 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,601 reviews

October 10, 2024

Helped to get my telluride recalls taken care of. Comfortable waiting area and kept me in the loop of the process. More

by DillonFortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Dillonfortin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2024

Overall positive with a few follow-up questions unanswered after asking twice! Otherwise great. Luv the car! More

by raeew50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Morrow
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

October 10, 2024

I feel like this was the fastest I've ever been in and out of the service dept. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mel! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

The staff is very sweet. The work is done quickly. Although some staff pick and choose when to benefit the customer More

by Bri Hester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Bri Hester! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

October 09, 2024

Easy and fast! I was also offered a Lyft within the area, which was a nice benefit that I aaant expecting. More

by CHRISTOPHERLEESTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Christopherleesteele! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

October 09, 2024

Great sales team, made the deal make sense financially and got the wife the car she wanted. More

by taylor.wall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavoghn Curry
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 09, 2024

Nice people who mean well. Try to fit you in their busy schedule.. very accommodating. More

by Bamajones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Bamajones3! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

October 09, 2024

We always have had confidence with the Jim Ellis dealerships. We bought our 2015 Optima from this dealership. We somewhat regret purchasing our Telluride from another dealership, but we still rely o More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Dab! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 09, 2024

I was treated very nice with very friendly service from Cailyn. I will recommend my friends to take their car here. My car is running good. Thank you More

by mitchellquinn2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

October 08, 2024

The Service Advisor said it would take 1 hour or 1 1/2 at most. It was ready in less than a half hour. The technician was flagged 3 minutes. When I left the a/c did not blow cold. I took it straight back More

by FLUBDUZZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Flubduzzie, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Your comments play a key role in the success of our business so we hope to speak with you soon.

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