Jim Ellis Kia of Kennesaw

There was a misunderstanding about the 3 year oil change service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had agreed to a deal and bought the Sorento and was sitting in the finance managers office, the finance manager tells me that it's 3 years and will cost $300. I had already agreed to and cut a check for the amount based on the agreed price. So this oil service became something I was being hit up for now for additional money at the end of the a deal I had shaken hands on. I accepted it as a misunderstanding on my part cause by then I was ready to get out of there. After I protested and argued my case lightly, I caved easily and gave them a check for another $300. But it kind of left a bad taste. Little bit of sucker playing there. More

I was very satisfied with the sweet deal I got on my '13 Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Miss Daisy' test drive, if you catch my drift. He is a Kia super fan and his enthusiasm for the car was genuine, which I appreciated. He also was very transparent about how he works and was extremely responsive in providing pricing on a specific car in inventory via email (huge time saver). All in, took me 4 hours to do 2 very very extensive test drives and to land on pricing and financing and to get out the door. I was very close to trading in a '11 LX (which i loved) for a Mini Countryman. After testing the '13 SXL, there was no question that I would stick with Kia and Josh made sure I was rewarded for my loyalty. So, cheers, Josh. You hooked a brother up. More

Lisa King provides awesome customer service, has a awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at Cobb County Kia. If you have your car service, please ask for Lisa King, she is the best, Cobb County Kia should be very proud of what a great person they have. Being a woman Lisa King makes my service experience always a very pleasant one, and goes the extra mile to make sure I totally understand my vehicle. Thank You Lisa King. Loyal Cobb County Kia Customer, Karen Mahler More

Josh worked with me for two weeks and found the car of my dreams!!! He stuck by my side through the whole deal. I have never met a more caring car salesman. I didn't have to wait on him, and he treated me li dreams!!! He stuck by my side through the whole deal. I have never met a more caring car salesman. I didn't have to wait on him, and he treated me like the only customer on the lot. Buying a car can be a scary process when you are a young single woman. Josh made me feel comfortable, and well taken care of. I look forward to doing business with him again some day :-) More

Joshua was the best ever. Best price ever. Will never go to another dealership. Would recommend everyone to go see Joshua White and call him @ 7704234404!! I had such a bad experience @ terry Reid Kia of ca to another dealership. Would recommend everyone to go see Joshua White and call him @ 7704234404!! I had such a bad experience @ terry Reid Kia of cartersville that I almost did not purchase a Kia at all until josh called me & assured me that he would take care of me!! He was awesome and I LOVE my brand new 2013 Kia Soul!!! Thank you Josh & All the Kia team for great service and friendliness you showed me!!! More

FIND ANOTHER KIA DEALER!!! Every scummy and dishonest thing you've ever heard about car salesmen goes on here. They not only screw over customers but they treat their honest salesmen like garbage, lying thing you've ever heard about car salesmen goes on here. They not only screw over customers but they treat their honest salesmen like garbage, lying and stealing from them. There is a high turnover rate among employees. Commissions are credited to the wrong sales people and the manager steals bonuses from his employees, who worked eighty hours a week to feed his family, just to fatten his own wallet. Do your research- check BBB and other reviews online. The bad outweigh the good. Be skeptical of the good- commonly posted by people serving their own interests. Keep driving and spend your hard-earned money somewhere else!!! More

From the time that , I arrived , I greeted and people had smiles on their faces. I was so please by the customer service. I appreciate Danny for his patience and understanding for what, I wanted. Tim was als smiles on their faces. I was so please by the customer service. I appreciate Danny for his patience and understanding for what, I wanted. Tim was also kind to answer any questions ,I needed to ask. Lastly Micheal in Fiance Dept put the icing on the cake with his knowledge of the final decisions. I am telling so many prople about my experience. Thanks to the entire staff for a job well done!!!!! Thanks Ms. Gladmon of Atlanta, Georgia More

Joshua was a very helpful and knowledgeable salesman. He helped us find what we were looking for without pressuring us into something we didn't need that was outside of our budget. Cobb County KIA had an helped us find what we were looking for without pressuring us into something we didn't need that was outside of our budget. Cobb County KIA had an extensive inventory with many examples of each model in various colors. Each employee involved in our experience was friendly and contributed positively. The overall experience from the moment we walked in until we drove off the lot in our new KIA Sorento was satisfying without being overly stressful. More

First let me say, we feel good about the price we ended up getting. We do NOT feel at all good about what it took to get to that price. Extremely aggressive behavior took place during the SIX hours we were up getting. We do NOT feel at all good about what it took to get to that price. Extremely aggressive behavior took place during the SIX hours we were at the dealership. At the end, we bought a new Optima, and only did so due to how much we liked the car. The two salesmen we dealt with were so dishonest about almost everything they talked to us about. Some of the things they lied about actually had nothing to do with selling us a car! The tactics they use there are very misleading, like the bait and switch games of the past. We have had our car less than a week, and feel great about everything other than the fact that we purchased it from Cobb Kia! We did have one positive experience there. Our finance guy was very straightforward and knowledgeable. Bottom line, be very careful if you choose this dealership, and know there's a good chance you'll come away feeling pretty lousy about the experience. More

very unprofessional.called about a new car and tried to negotiate price using one at another dealership and was laughed at.Said other dealer was baiting me.Got a great deal at the other dealership. negotiate price using one at another dealership and was laughed at.Said other dealer was baiting me.Got a great deal at the other dealership. More