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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,604 reviews

October 05, 2024

Kris was super nice! Ordered me a Lyft and to and from home and my car was actually done in a couple of hours, when I thought it was gonna be an all day thing. More

by JULIADIAZ1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Juliadiaz1214! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2024

I appreciated their communication with me the most. They had my car fixed quicker than planned. More

by Dnl1094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dnl1094! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2024

Sales personnel Eddie and Zack were professional, knowlegeable, and very helpful in buying process. Bryson in finance also was very good support going through the buying process. Vehicle has been g More

by GINA0516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Gina0516, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2024

Jahvon Sims was very professional and helpful. He suggested some work for the car as well. More

by MRSMRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims in service
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Mrsmrm! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2024

The dealership is nice it’s clean I have no complaints in that area. That pretty much domes it up. More

by KUYSHONDRABROWN87
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norris Burns
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Kuyshondrabrown87, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (404) 445-2636 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

October 04, 2024

Jazmine Lawrence was the rep who helped us and she was amazing. The whole facility is great. Great selection and fair prices. More

by SOHAJSINGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine Lawrence
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Sohajsingh, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2024

This was my first visit to IKEA dealership or any dealership in General. The parking lot was a little confusing however the surface was top-tier. I was assisted by Mr. Robert Billings, who walked me More

by Angel O'Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Angel O'Neill! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 04, 2024

Great place and nice service and great cars I just love this place easy and fast More

by THOMASCAPM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhon Lee
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Thomascapm! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 03, 2024

Ivan was most helpful the second time around! We lost our first car to the flood in Florida. Ivan explained everything to us that we needed to know. He is very knowledgeable and helpful, not to More

by Harry.hagens
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2024

Very friendly and informative about the vehicle you are purchasing Loved my salesman he was helpful and listened to me More

by SUSANB356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Susanb356! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

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