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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,844 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,844 reviews

October 14, 2024

Very clean and excellent service. We got the vehicle that we wanted and payed a fair price. All in all, I recommend them. More

by TIMOTHYGRIFFIN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2024

Nice staff. Office could use an update. Not satisfied with wait times to buy van. More

by Jelkintaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack B
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Jelkintaylor, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

October 12, 2024

The staff at Jim Ellis Kia was great. They were very welcoming and accommodating and made sure we were taken care of. More

by DB
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Thornton
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Db! Thanks again for your business! Take care!

October 12, 2024

Chris is an excellent rep! He always sets clear expectations and goes above and beyond to make my experience professional and timely! More

by bzanansi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Mark Kerkoski
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Bzanansi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2024

They were efficient, thorough, responsive and quick. Great service and great work. Definitely would recommend. More

by amanda@stlaborlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Mark Kerkoski, Sam Stewart, Phil Joyce, Norris Burns
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Amanda@stlaborlaw.com! Thanks again for the positive feedback, and we hope that you have a great day!

October 11, 2024

They played the typical games that car salesman play but they did it in a professional and courteous manner. I would use them again if needed. More

by CALO52.CJ
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Calo52.cj! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 11, 2024

Very efficient process and my service advisor is amazing and responsive. Thank you very much More

by Ambercarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javone Sims
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Ambercarter, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 11, 2024

Third visit and it still isn’t done. On the second visit, they did the work but gave it back to me inoperable. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Anon, thank you for your feedback. We do try to keep prices competitive in the market so we regret to hear you felt they are too high. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

October 11, 2024

My agent took care of me and made sure I got all the complimentary services that I was alotted. More

by ttscott16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Oct 19, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Ttscott16! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

October 10, 2024

Only issue I had was I thought you get a car wash with every service. I didn’t get one. Everyone was nice and attentive. More

by CLMROSADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Sims
Report | Print
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Clmrosado! Thanks again for the positive feedback, and we hope that you have a great day!

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