Jim Ellis Kia of Kennesaw

The work in my car is done correctly. I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you More

I have to say that this was very good experience. Madison did a great job of keeping me updated as my car was in the shop. Madison did a great job of keeping me updated as my car was in the shop. More

Wait was acceptable. Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mil Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mileage for my vehicle which has 8k mile service intervals. Seem to be stuck on 5K. That does not work for me. More

Great service! All the work was done ahead of schedule and everyone was very helpful All the work was done ahead of schedule and everyone was very helpful More

The technician is not timely or well trained. That took a few minutes to complete had my car for 10 days. When he did not know what to do, it took a week for a tech communication with Kia USA to That took a few minutes to complete had my car for 10 days. When he did not know what to do, it took a week for a tech communication with Kia USA to even be requested. Communication with service is lacking and not genuine. More

Came in for an oil change and they were able to go ahead and do the inspection for a recall and complete the recall. and do the inspection for a recall and complete the recall. More

Jack is great! He is very organized and communicates very well. He made sure I was made aware of everything thing going on and not left in the dark. I really apprec He is very organized and communicates very well. He made sure I was made aware of everything thing going on and not left in the dark. I really appreciate him for making everything straight forward and answering all follow up questions. More

This is our second car purchase with Jim Ellis Kia. We worked with Kat Nunn on the first purchase in 2020 and had an excellent experience. This time we were needing to shop on behalf of our daughter, We worked with Kat Nunn on the first purchase in 2020 and had an excellent experience. This time we were needing to shop on behalf of our daughter, who is away at school. We had the normal criteria: safety, reliability, comfort, not too big but large enough for her dog. We contacted Kat and she put us in touch with Jack Stricklin. Jack is professional, respectful, and patient. He listened to our concerns and showed us the model we thought would be best. He then asked key questions and, as the discussion moved forward, he shared his knowledge of the Kia line which helped us discover the Sportage. His advice on Certified Pre Owned also helped make us make an informed buying decision. When it came time to discuss price, we simply asked for the very best offer they could make and we would see if it fit our budget. He honored our request and came out with a drive-out price. They offered a very fair price on the first car, a 2022 Sportage, but we opted to wait. Early that next week, Jack texted to show us a 2020 Sportage that was available and could easily become CPO. He also provided their best price to save time. After a couple of visits/test drives, we took the 2020 Sportage. Financing went as smooth as possible and Bryson was a tremendous help in working with our lender to get the very best interest rate. Our daughter couldn't be happier! The Sportage completely exceeded her expectations. She loves all of its smart features and feels very safe while driving. As parents, we are very, very grateful. A huge thanks to Jack, Kat, and the whole Jim Ellis Kia team for going the extra mile. When it's time for our next car purchase, we will definitely call Jack. More

Christian was amazing! ! I would definitely recommend! Knowledgeable and actually listened to what we had to say. We never felt rushed or pushed! Thank you, Christian!! ! I would definitely recommend! Knowledgeable and actually listened to what we had to say. We never felt rushed or pushed! Thank you, Christian!! More

Madison was wonderful. Everyone was wonderful! Thank you very much for the thorough service. Cheers Everyone was wonderful! Thank you very much for the thorough service. Cheers More