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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,253 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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Verified Customer
August 11, 2025
Great service but took a week to get the water pump. Love getting Lyft ride. Love getting Lyft ride. More
by Johnericpatton
Employees Worked With
August 09, 2025
Process was seamless. Very easy and all was handled in a timely manner.Highly recommend Jim Ellis of Kennesaw Very easy and all was handled in a timely manner.Highly recommend Jim Ellis of Kennesaw More
by Blythe
August 05, 2025
Great family dealership, and over the years I have enjoyed the experience. Not so much over the last 2 years enjoyed the experience. Not so much over the last 2 years More
by KFWALKER20
August 04, 2025
I asked that my tire pressure not be touched (nitrogen inflation). It was added anyway. I asked that the car wash be skipped. The car was washed. You ignored my simple requests. I will use another Kia dea inflation). It was added anyway. I asked that the car wash be skipped. The car was washed. You ignored my simple requests. I will use another Kia dealer for future service More
by sundude55
August 03, 2025
My experience going to Jim Ellis of Kennesaw. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. The video summary are an excellent idea, it gives you a personal experience with what’s going on with your car. It’s also very helpful to have a coupon to help with the cost. More
by KKSR710
Employees Worked With
July 31, 2025
Great staff, everyone friendly, service timely and efficient. Great, excellent, clean, nice atmosphere, will be efficient. Great, excellent, clean, nice atmosphere, will be More
by BETTYJOPOPE
July 29, 2025
Had oil change and routine maintenance and recall done. Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselv Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselves (cabin air filter replaced, gas treatment). More
by S_FLETCHER
Employees Worked With
July 29, 2025
Service advisors are nice but the porters are careless. They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that numb They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that number sign that hangs from the rear view. It’s really annoying to have to grab all of it and throw it away. Also, twice I’ve seen them drive my truck up very aggressively and I don’t like it. They should know better to drive a customers car with a little more care instead of like a fast and furious race car. More
by MIMUCF
