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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,175 Reviews

4,175 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 30, 2025

I called about a broken dip stick that was discovered after taking my car for a recall inspection of the piston ring. Gallery that I bring the car in a soon as possible. When I arrived she was at lunch a More

by Dbyram33
Recommend Dealer
Yes
Employees Worked With
Mark & Mallory
April 30, 2025

As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai More

by kebensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

My less than 2 yr old battery died. I called to see if under warranty. They said yes. I took it in. They said it was not under warranty and would be 300 to 500 to replace. They held my More

by anniemay912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people not shown above
April 30, 2025

Always welcoming, thorough. Always welcoming thorough. Attentive with providing updates, and they force you into nothing. I always feel treated like family by both Chrises and M More

by Jeterli002
Recommend Dealer
Yes
Employees Worked With
Chris K
Apr 30, 2025 -

Jeterli002 responded

Always great to visit! No issues thus far.

April 29, 2025

After an oil change they left a cap losses on the top of the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I More

by SRAMOS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

I had my oil changed and spark plugs replaced very quickly. Phil took great care of me. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

In and out quickly In and out quickly everything was explained throughly and not pushy on things More

by MINRAKER
Recommend Dealer
Yes
Employees Worked With
Christopher
April 29, 2025

From the moment I walked through the door until my wife's car was ready, Chris was awesome. I inquired about a few issues, such as the tire that dry rotted. I inquired about her car's acceleration and someti More

by amirbeasley
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
April 29, 2025

The service rep was a young man who was very friendly. They got my oil change done quickly. I am happy with the service and the service special really helped. More

by aryland1076
Recommend Dealer
Yes
April 26, 2025

Excellent, friendly, professional, caring,and the best dealer Beautiful ,loving waiting room with service coffee tea and TV different channels More

by Fatmeh
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Fatmeh! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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