Jim Ellis Kia of Kennesaw - Service Center

Service rep Barbara was great, I got left blinker replaced but its still not working, i will have to come back. replaced but its still not working, i will have to come back. More

Great communication, done in a timely manner. I will continue to use them for service. I will continue to use them for service. More

Loved it. They did a great job and they kept me informed throughout the process They did a great job and they kept me informed throughout the process More

I had a really positive experience from sales to finance with no pressure selling and getting almost exactly what I wanted. I would definitely do business with this dealership again in the future. with no pressure selling and getting almost exactly what I wanted. I would definitely do business with this dealership again in the future. More

I was placed on hold and hung up on while trying to make a service appointment during the week. Once I got there the service was wonderful a service appointment during the week. Once I got there the service was wonderful More

Amazing service and personnel. Very satisfied with professionalism and customer centric relation Thank you, very happy with my first service Very satisfied with professionalism and customer centric relation Thank you, very happy with my first service More

Amen, car kept for over a month had rims, tires, brakes shoes rotors cut front and rear!!! When car was released and work done and payed for, car was released to me with warning lights I refused to except shoes rotors cut front and rear!!! When car was released and work done and payed for, car was released to me with warning lights I refused to except given back to your representative told that their was a Him and sensor issue that wasn't the case when brought in for your service!!! Payed $4400.00 plus on credit card!!! Told that the Hub and sensor is another possible $1400.00. Applied and received your loan to pay for second works!!! I was told my Kia would be ready at Noon, received text that Kia is not ready it's now 2:30!!! More

He was very attentive to issues and thorough with explanation and recommendations. He had a go above and beyond work ethic. He always created an upbeat environment! explanation and recommendations. He had a go above and beyond work ethic. He always created an upbeat environment! More

Service advisor was polite and informative. I was told it was going to be a 3-4 hour wait and I only ended up waiting about 2 hours for my car to be serviced - which I was very happy about! I was told it was going to be a 3-4 hour wait and I only ended up waiting about 2 hours for my car to be serviced - which I was very happy about! More

Diana Bell was very helpful in working with me on my recall and oil usage issues. recall and oil usage issues. More