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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,296 Reviews
Call Service Center (404) 445-2636

4,296 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 17, 2023

Money consuming, lack of communication, unprofessional and time consuming Not a reliable sourced kids dealership. I wouldn't go back More

by an.dream0903
Recommend Dealer
No
Employees Worked With
Kristian
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Nov 21, 2023 -

Jim Ellis Kia of Kennesaw responded

An.dream0903, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

November 16, 2023

I received the services I needed for my car in a reasonable amount of time. More

by Kristenyarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Nov 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Kristenyarrington, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 16, 2023

They are the best good service Great management Great salesman I would buy another car from here And recommend others More

by MRTILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
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Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 15, 2023

I brought my newly purchased pre owned Kia to Jim Ellis Kia of Kennesaw and had the pleasure of working with Mark Kerkoski. Mark was professional and empathetic and respectfully represented the service dep More

by ErikB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims, Mark Kerkoski
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Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Erik, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 15, 2023

Great experience the staff was very professional and made sure that I had a pleasant buying experience. More

by ZAMARELL200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Morrow
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Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 15, 2023

Great service Philip was very knowledgeable and would come back to work with him Overall great service More

by Jyrell_Reaves
Recommend Dealer
Yes
Employees Worked With
Philip Joyce
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Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 15, 2023

Mark was great. Very friendly, very helpful. Kept me informed as my car was being serviced. More

by simon_eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Report | Print
Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words. Take care and we hope to see you next visit!

November 15, 2023

Plenty of people to xxxx. Fast and polite Service. Did not try to talk me into things I could not afford More

by SULPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Nov 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 15, 2023

Great service Philip was very knowledgeable and would come back to work with him Overall great service More

by Jyrell_Reaves
Recommend Dealer
Yes
Employees Worked With
Philip Joyce
Report | Print
Nov 15, 2023 -

Jyrell_Reaves responded

Everyone is always helpful and nice

November 14, 2023

My customer service rep was not helpful and was rude. It was clear he does not like his job and would prefer to not be there. He was not very knowledgeable and struggled with answering questions. This More

by HOWELLL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Norris Burns
Report | Print
Nov 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. We have passed your feedback to our managers, and we hope we get the chance to earn your business in the future. Best regards.

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